Mitel vs RingRoost

Struggling to choose between Mitel and RingRoost? Both products offer unique advantages, making it a tough decision.

Mitel is a Business & Commerce solution with tags like phone-system, unified-communications, collaboration, integrations, mobility, engagement.

It boasts features such as Cloud-based and on-premises PBX systems, Unified communications and collaboration tools, Mobile apps and softphones, Contact center and call recording, Audio, video, and web conferencing, Team chat and messaging, CRM and ERP integrations and pros including Reliable and high-quality voice services, Easy to manage and use interface, Scalable for businesses of all sizes, Strong mobility features, Integrates with popular business apps, Good value for money.

On the other hand, RingRoost is a Business & Commerce product tagged with call-tracking, analytics, marketing-optimization.

Its standout features include Call tracking, Call analytics, Lead and sales tracking, Call recording, Real-time call notifications, Customizable call flows, Integration with CRM, and it shines with pros like Easy to set up and use, Affordable pricing, Good for small businesses, Provides actionable insights, Helps optimize marketing campaigns, Improves customer experience.

To help you make an informed decision, we've compiled a comprehensive comparison of these two products, delving into their features, pros, cons, pricing, and more. Get ready to explore the nuances that set them apart and determine which one is the perfect fit for your requirements.

Mitel

Mitel

Mitel is a business communications software company that provides cloud and on-premises business phone systems, unified communications, and collaboration tools for enterprises. Mitel solutions focus on seamless integrations, mobility, customer engagement, and team collaboration.

Categories:
phone-system unified-communications collaboration integrations mobility engagement

Mitel Features

  1. Cloud-based and on-premises PBX systems
  2. Unified communications and collaboration tools
  3. Mobile apps and softphones
  4. Contact center and call recording
  5. Audio, video, and web conferencing
  6. Team chat and messaging
  7. CRM and ERP integrations

Pricing

  • Subscription-Based
  • Custom Pricing

Pros

Reliable and high-quality voice services

Easy to manage and use interface

Scalable for businesses of all sizes

Strong mobility features

Integrates with popular business apps

Good value for money

Cons

Can be expensive for smaller businesses

Occasional glitches with software updates

Support could be more responsive

Missing some more advanced UC features

Mobile app could use some improvements


RingRoost

RingRoost

RingRoost is a call tracking and analytics platform designed for small businesses. It provides insights into inbound calls and tracks phone call data to help optimize marketing campaigns and improve customer experience.

Categories:
call-tracking analytics marketing-optimization

RingRoost Features

  1. Call tracking
  2. Call analytics
  3. Lead and sales tracking
  4. Call recording
  5. Real-time call notifications
  6. Customizable call flows
  7. Integration with CRM

Pricing

  • Freemium
  • Subscription-Based

Pros

Easy to set up and use

Affordable pricing

Good for small businesses

Provides actionable insights

Helps optimize marketing campaigns

Improves customer experience

Cons

Limited features compared to enterprise solutions

Analytics could be more advanced

Lacks some customization options

Integration with some CRMs can be tricky