Mitel vs Skype

Struggling to choose between Mitel and Skype? Both products offer unique advantages, making it a tough decision.

Mitel is a Business & Commerce solution with tags like phone-system, unified-communications, collaboration, integrations, mobility, engagement.

It boasts features such as Cloud-based and on-premises PBX systems, Unified communications and collaboration tools, Mobile apps and softphones, Contact center and call recording, Audio, video, and web conferencing, Team chat and messaging, CRM and ERP integrations and pros including Reliable and high-quality voice services, Easy to manage and use interface, Scalable for businesses of all sizes, Strong mobility features, Integrates with popular business apps, Good value for money.

On the other hand, Skype is a Social & Communications product tagged with video-calling, instant-messaging, voice-calls, file-sharing.

Its standout features include Voice calls, Video calls, Instant messaging, File sharing, Screen sharing, Group video calls, Call recording, Voicemail, Call forwarding, and it shines with pros like Free calls, End-to-end encryption, Cross-platform availability, Integration with other apps, Call quality, Group video calls.

Feature	Mitel	Skype
Overall Score	N/A	1
Primary Category	Business & Commerce	Social & Communications

Product Overview

Mitel

Description: Mitel is a business communications software company that provides cloud and on-premises business phone systems, unified communications, and collaboration tools for enterprises. Mitel solutions focus on seamless integrations, mobility, customer engagement, and team collaboration.

Skype

Description: Skype is a popular communication software that allows free voice and video calls, instant messaging, and file sharing over the internet between users. It works on computers, mobile devices, and smartphones.

Key Features Comparison

Mitel Features

• Cloud-based and on-premises PBX systems
• Unified communications and collaboration tools
• Mobile apps and softphones
• Contact center and call recording
• Audio, video, and web conferencing
• Team chat and messaging
• CRM and ERP integrations

Skype Features

• Voice calls
• Video calls
• Instant messaging
• File sharing
• Screen sharing
• Group video calls
• Call recording
• Voicemail
• Call forwarding

Pros & Cons Analysis

Mitel

Pros

• Reliable and high-quality voice services
• Easy to manage and use interface
• Scalable for businesses of all sizes
• Strong mobility features
• Integrates with popular business apps
• Good value for money

Cons

• Can be expensive for smaller businesses
• Occasional glitches with software updates
• Support could be more responsive
• Missing some more advanced UC features
• Mobile app could use some improvements

Skype

Pros

• Free calls
• End-to-end encryption
• Cross-platform availability
• Integration with other apps
• Call quality
• Group video calls

Cons

• Occasional glitches
• Limited free version
• Ads in free version
• No anonymity

Pricing Comparison

Mitel

• Subscription-Based
• Custom Pricing

Skype

• Freemium
• Subscription-Based