Mitel vs Skype

Struggling to choose between Mitel and Skype? Both products offer unique advantages, making it a tough decision.

Mitel is a Business & Commerce solution with tags like phone-system, unified-communications, collaboration, integrations, mobility, engagement.

It boasts features such as Cloud-based and on-premises PBX systems, Unified communications and collaboration tools, Mobile apps and softphones, Contact center and call recording, Audio, video, and web conferencing, Team chat and messaging, CRM and ERP integrations and pros including Reliable and high-quality voice services, Easy to manage and use interface, Scalable for businesses of all sizes, Strong mobility features, Integrates with popular business apps, Good value for money.

On the other hand, Skype is a Social & Communications product tagged with video-calling, instant-messaging, voice-calls, file-sharing.

Its standout features include Voice calls, Video calls, Instant messaging, File sharing, Screen sharing, Group video calls, Call recording, Voicemail, Call forwarding, and it shines with pros like Free calls, End-to-end encryption, Cross-platform availability, Integration with other apps, Call quality, Group video calls.

To help you make an informed decision, we've compiled a comprehensive comparison of these two products, delving into their features, pros, cons, pricing, and more. Get ready to explore the nuances that set them apart and determine which one is the perfect fit for your requirements.

Mitel

Mitel

Mitel is a business communications software company that provides cloud and on-premises business phone systems, unified communications, and collaboration tools for enterprises. Mitel solutions focus on seamless integrations, mobility, customer engagement, and team collaboration.

Categories:
phone-system unified-communications collaboration integrations mobility engagement

Mitel Features

  1. Cloud-based and on-premises PBX systems
  2. Unified communications and collaboration tools
  3. Mobile apps and softphones
  4. Contact center and call recording
  5. Audio, video, and web conferencing
  6. Team chat and messaging
  7. CRM and ERP integrations

Pricing

  • Subscription-Based
  • Custom Pricing

Pros

Reliable and high-quality voice services

Easy to manage and use interface

Scalable for businesses of all sizes

Strong mobility features

Integrates with popular business apps

Good value for money

Cons

Can be expensive for smaller businesses

Occasional glitches with software updates

Support could be more responsive

Missing some more advanced UC features

Mobile app could use some improvements


Skype

Skype

Skype is a popular communication software that allows free voice and video calls, instant messaging, and file sharing over the internet between users. It works on computers, mobile devices, and smartphones.

Categories:
video-calling instant-messaging voice-calls file-sharing

Skype Features

  1. Voice calls
  2. Video calls
  3. Instant messaging
  4. File sharing
  5. Screen sharing
  6. Group video calls
  7. Call recording
  8. Voicemail
  9. Call forwarding

Pricing

  • Freemium
  • Subscription-Based

Pros

Free calls

End-to-end encryption

Cross-platform availability

Integration with other apps

Call quality

Group video calls

Cons

Occasional glitches

Limited free version

Ads in free version

No anonymity