Mopinion vs UserVoice

Struggling to choose between Mopinion and UserVoice? Both products offer unique advantages, making it a tough decision.

Mopinion is a Business & Commerce solution with tags like surveys, reviews, customer-experience, feedback.

It boasts features such as Collects feedback through surveys, polls, reviews, Integrates with website, mobile apps, email, social media, Sentiment analysis and text analytics, Customizable survey templates, Real-time analytics and reporting, Automated workflows and alerts, Integration with third-party apps like Slack, Zendesk and pros including Easy to set up and use, Good selection of feedback collection methods, Powerful analytics and reporting, Automation saves time, Scales to collect large volumes of feedback, Great for improving customer experience.

On the other hand, UserVoice is a Business & Commerce product tagged with feedback, helpdesk, analytics.

Its standout features include Idea forums, Helpdesk ticketing, Customer support analytics, Feedback collection, Bug reporting, Feature requests, and it shines with pros like Easy to set up and use, Good integration options, Scales well for large companies, Good analytics and reporting, Improves customer engagement.

Feature	Mopinion	UserVoice
Overall Score	N/A	N/A
Primary Category	Business & Commerce	Business & Commerce

Product Overview

Mopinion

Description: Mopinion is a software tool for gathering customer feedback through surveys and reviews on websites and mobile apps. It allows businesses to understand the customer experience, identify issues, and improve products and services.

UserVoice

Description: UserVoice is a customer feedback and helpdesk software that allows companies to collect feature requests, bug reports, and feedback from customers. It includes capabilities like idea forums, helpdesk ticketing, customer support analytics, and more.

Key Features Comparison

Mopinion Features

• Collects feedback through surveys, polls, reviews
• Integrates with website, mobile apps, email, social media
• Sentiment analysis and text analytics
• Customizable survey templates
• Real-time analytics and reporting
• Automated workflows and alerts
• Integration with third-party apps like Slack, Zendesk

UserVoice Features

• Idea forums
• Helpdesk ticketing
• Customer support analytics
• Feedback collection
• Bug reporting
• Feature requests

Pros & Cons Analysis

Mopinion

Pros

• Easy to set up and use
• Good selection of feedback collection methods
• Powerful analytics and reporting
• Automation saves time
• Scales to collect large volumes of feedback
• Great for improving customer experience

Cons

• Can get expensive for larger businesses
• Setup requires some technical knowledge
• Limited customization options for surveys
• Analytics could be more advanced
• No offline survey options

UserVoice

Pros

• Easy to set up and use
• Good integration options
• Scales well for large companies
• Good analytics and reporting
• Improves customer engagement

Cons

• Can get expensive for larger teams
• Limited customization options
• Mobile app needs improvement
• Steep learning curve initially

Pricing Comparison

Mopinion

• Free
• Subscription-Based

UserVoice

• Freemium
• Subscription-Based