Mouseflow vs LiveSession

Struggling to choose between Mouseflow and LiveSession? Both products offer unique advantages, making it a tough decision.

Mouseflow is a Online Services solution with tags like user-session-recording, heatmapping, user-behavior-analytics.

It boasts features such as Session Replay, Heatmapping, Conversion Funnels, Form Analytics, Scroll Depth Tracking, Click Tracking, Mouse Movement Tracking, Visitor Segmentation, Real-Time Monitoring, Customizable Dashboards and pros including Detailed user behavior insights, Easy to set up and use, Helpful for identifying user pain points, Integrates with popular platforms, Detailed reporting and analytics.

On the other hand, LiveSession is a Online Services product tagged with live-chat, customer-support, realtime-communication, reporting, thirdparty-integrations.

Its standout features include Real-time chat, Voice and video calling, Agent assignment rules, Chat transfer, Customizable chat widgets, Third-party integrations, Reporting and analytics, and it shines with pros like Easy to use interface, Scalable for growing teams, Mobile app for agents, Customizable to brand needs, Integrates with popular tools.

Feature	Mouseflow	LiveSession
Overall Score	N/A	N/A
Primary Category	Online Services	Online Services

Product Overview

Mouseflow

Description: Mouseflow is a user session replay and heatmapping tool that records visitors on your website and lets you watch back user recordings to understand behavior. It provides insights into how users interact with your site.

LiveSession

Description: LiveSession is a live chat and customer support software. It allows companies to interact with website visitors in real-time through live chat, voice, and video features. Key capabilities include agent assignment rules, chat transfer, customizable widgets, reporting tools, and third-party integrations.

Key Features Comparison

Mouseflow Features

• Session Replay
• Heatmapping
• Conversion Funnels
• Form Analytics
• Scroll Depth Tracking
• Click Tracking
• Mouse Movement Tracking
• Visitor Segmentation
• Real-Time Monitoring
• Customizable Dashboards

LiveSession Features

• Real-time chat
• Voice and video calling
• Agent assignment rules
• Chat transfer
• Customizable chat widgets
• Third-party integrations
• Reporting and analytics

Pros & Cons Analysis

Mouseflow

Pros

• Detailed user behavior insights
• Easy to set up and use
• Helpful for identifying user pain points
• Integrates with popular platforms
• Detailed reporting and analytics

Cons

• Can be expensive for larger websites
• May raise privacy concerns for some users
• Limited customization options
• Can be resource-intensive for some websites

LiveSession

Pros

• Easy to use interface
• Scalable for growing teams
• Mobile app for agents
• Customizable to brand needs
• Integrates with popular tools

Cons

• Can get pricey for larger teams
• Limited customization in lower tiers
• No call center functionality

Pricing Comparison

Mouseflow

• Subscription-Based

LiveSession

• Freemium
• Subscription-Based