MultiDesk vs GoTo Resolve

Struggling to choose between MultiDesk and GoTo Resolve? Both products offer unique advantages, making it a tough decision.

MultiDesk is a Os & Utilities solution with tags like desktop-manager, virtual-desktop, productivity.

It boasts features such as Create multiple virtual desktops, Easily switch between virtual desktops, Organize applications across different virtual desktops, Customize desktop names and wallpapers, Keyboard shortcuts for quick navigation, Drag and drop windows between desktops and pros including Improves productivity by reducing clutter, Allows grouping similar tasks, Easy to switch contexts, Good for multitasking, Free and open source.

On the other hand, GoTo Resolve is a Business & Commerce product tagged with help-desk, it-support, ticket-management, slas, asset-tracking, knowledge-base.

Its standout features include Ticket management, SLA management, Asset tracking, Knowledge base, Reporting and analytics, Automation and workflows, Self-service portal, Integration with other tools, and it shines with pros like Intuitive and easy to use interface, Robust ticket management capabilities, Powerful automation features, Good knowledge base and self-service options, Flexible pricing options.

Feature	MultiDesk	GoTo Resolve
Overall Score	N/A	N/A
Primary Category	Os & Utilities	Business & Commerce

Product Overview

MultiDesk

Description: MultiDesk is a virtual desktop manager that allows users to create multiple virtual desktops. It helps organize Windows and boost productivity by allowing users to group applications across different desktops and easily switch between them.

GoTo Resolve

Description: GoTo Resolve is a help desk and IT support software designed to streamline customer support and manage IT tickets and tasks. It includes features like ticket management, SLAs, asset tracking, knowledge base, etc.

Key Features Comparison

MultiDesk Features

• Create multiple virtual desktops
• Easily switch between virtual desktops
• Organize applications across different virtual desktops
• Customize desktop names and wallpapers
• Keyboard shortcuts for quick navigation
• Drag and drop windows between desktops

GoTo Resolve Features

• Ticket management
• SLA management
• Asset tracking
• Knowledge base
• Reporting and analytics
• Automation and workflows
• Self-service portal
• Integration with other tools

Pros & Cons Analysis

MultiDesk

Pros

• Improves productivity by reducing clutter
• Allows grouping similar tasks
• Easy to switch contexts
• Good for multitasking
• Free and open source

Cons

• Can take time to set up desktops
• Not intuitive for new users
• Limited customization options
• No collaboration features

GoTo Resolve

Pros

• Intuitive and easy to use interface
• Robust ticket management capabilities
• Powerful automation features
• Good knowledge base and self-service options
• Flexible pricing options

Cons

• Mobile app could be better
• Setup and configuration can be complex initially
• Reporting is not as customizable as some competitors
• Lacks native social media integration

Pricing Comparison

MultiDesk

• Free
• Open Source

GoTo Resolve

• Freemium
• Subscription-Based