MultiDesk vs GoTo Resolve

Struggling to choose between MultiDesk and GoTo Resolve? Both products offer unique advantages, making it a tough decision.

MultiDesk is a Os & Utilities solution with tags like desktop-manager, virtual-desktop, productivity.

It boasts features such as Create multiple virtual desktops, Easily switch between virtual desktops, Organize applications across different virtual desktops, Customize desktop names and wallpapers, Keyboard shortcuts for quick navigation, Drag and drop windows between desktops and pros including Improves productivity by reducing clutter, Allows grouping similar tasks, Easy to switch contexts, Good for multitasking, Free and open source.

On the other hand, GoTo Resolve is a Business & Commerce product tagged with help-desk, it-support, ticket-management, slas, asset-tracking, knowledge-base.

Its standout features include Ticket management, SLA management, Asset tracking, Knowledge base, Reporting and analytics, Automation and workflows, Self-service portal, Integration with other tools, and it shines with pros like Intuitive and easy to use interface, Robust ticket management capabilities, Powerful automation features, Good knowledge base and self-service options, Flexible pricing options.

To help you make an informed decision, we've compiled a comprehensive comparison of these two products, delving into their features, pros, cons, pricing, and more. Get ready to explore the nuances that set them apart and determine which one is the perfect fit for your requirements.

MultiDesk

MultiDesk

MultiDesk is a virtual desktop manager that allows users to create multiple virtual desktops. It helps organize Windows and boost productivity by allowing users to group applications across different desktops and easily switch between them.

Categories:
desktop-manager virtual-desktop productivity

MultiDesk Features

  1. Create multiple virtual desktops
  2. Easily switch between virtual desktops
  3. Organize applications across different virtual desktops
  4. Customize desktop names and wallpapers
  5. Keyboard shortcuts for quick navigation
  6. Drag and drop windows between desktops

Pricing

  • Free
  • Open Source

Pros

Improves productivity by reducing clutter

Allows grouping similar tasks

Easy to switch contexts

Good for multitasking

Free and open source

Cons

Can take time to set up desktops

Not intuitive for new users

Limited customization options

No collaboration features


GoTo Resolve

GoTo Resolve

GoTo Resolve is a help desk and IT support software designed to streamline customer support and manage IT tickets and tasks. It includes features like ticket management, SLAs, asset tracking, knowledge base, etc.

Categories:
help-desk it-support ticket-management slas asset-tracking knowledge-base

GoTo Resolve Features

  1. Ticket management
  2. SLA management
  3. Asset tracking
  4. Knowledge base
  5. Reporting and analytics
  6. Automation and workflows
  7. Self-service portal
  8. Integration with other tools

Pricing

  • Freemium
  • Subscription-Based

Pros

Intuitive and easy to use interface

Robust ticket management capabilities

Powerful automation features

Good knowledge base and self-service options

Flexible pricing options

Cons

Mobile app could be better

Setup and configuration can be complex initially

Reporting is not as customizable as some competitors

Lacks native social media integration