MyLiveChat vs ProProfs Chat

Struggling to choose between MyLiveChat and ProProfs Chat? Both products offer unique advantages, making it a tough decision.

MyLiveChat is a Social & Communications solution with tags like live-chat, messaging, realtime, analytics, mobile-apps.

It boasts features such as Unlimited agents, Canned responses, Email integration, Mobile apps, Analytics and pros including Easy to use interface, Customizable chat widget, Real-time visitor monitoring, Automated greetings, Detailed analytics.

On the other hand, ProProfs Chat is a Social & Communications product tagged with live-chat, realtime-messaging, customer-support.

Its standout features include Unlimited agents, Canned responses, Chatbots, Visitor monitoring, Integration with popular software, and it shines with pros like Easy to use interface, Customizable design, Real-time analytics, Omnichannel support.

To help you make an informed decision, we've compiled a comprehensive comparison of these two products, delving into their features, pros, cons, pricing, and more. Get ready to explore the nuances that set them apart and determine which one is the perfect fit for your requirements.

MyLiveChat

MyLiveChat

MyLiveChat is a live chat and messaging software designed for businesses to communicate with website visitors in real-time. It offers features like unlimited agents, canned responses, email integration, mobile apps, and analytics.

Categories:
live-chat messaging realtime analytics mobile-apps

MyLiveChat Features

  1. Unlimited agents
  2. Canned responses
  3. Email integration
  4. Mobile apps
  5. Analytics

Pricing

  • Freemium
  • Subscription-Based

Pros

Easy to use interface

Customizable chat widget

Real-time visitor monitoring

Automated greetings

Detailed analytics

Cons

Limited third-party integrations

No phone support

Can get pricey for large teams


ProProfs Chat

ProProfs Chat

ProProfs Chat is a customizable live chat software that allows businesses to communicate with website visitors in real-time. It provides features like unlimited agents, canned responses, chatbots, visitor monitoring, and integration with popular software.

Categories:
live-chat realtime-messaging customer-support

ProProfs Chat Features

  1. Unlimited agents
  2. Canned responses
  3. Chatbots
  4. Visitor monitoring
  5. Integration with popular software

Pricing

  • Freemium
  • Subscription-Based

Pros

Easy to use interface

Customizable design

Real-time analytics

Omnichannel support

Cons

Limited third-party integrations

No video/voice calling

Lack of advanced reporting