Network Device Discovery vs ManageEngine ServiceDesk Plus
Struggling to choose between Network Device Discovery and ManageEngine ServiceDesk Plus? Both products offer unique advantages, making it a tough decision.
Network Device Discovery is a Network & Admin solution with tags like discovery, topology, mapping, devices, printers, switches, access-points.
It boasts features such as Automatic network discovery and mapping, Identification of active devices on the network, Detailed device information (device type, IP address, MAC address, etc.), Network topology visualization, IP address management, Change tracking and notification, Support for various network protocols (SNMP, WMI, etc.) and pros including Comprehensive network visibility and inventory, Automated discovery and mapping saves time, Helps with network troubleshooting and optimization, Supports a wide range of network devices and protocols.
On the other hand, ManageEngine ServiceDesk Plus is a Business & Commerce product tagged with help-desk, ticketing, asset-management, change-management, knowledge-base.
Its standout features include Incident management, Problem management, Change management, Service catalog, Knowledge base, CMDB, SLA management, Reporting and analytics, and it shines with pros like User-friendly interface, Robust functionality for ITSM processes, Integration with Active Directory, Customizable dashboards, Mobile access, Affordable pricing.
To help you make an informed decision, we've compiled a comprehensive comparison of these two products, delving into their features, pros, cons, pricing, and more. Get ready to explore the nuances that set them apart and determine which one is the perfect fit for your requirements.
Network Device Discovery
Network Device Discovery software scans local networks to identify all active devices like computers, printers, switches, access points, and more. It maps network topology, manages IP addresses, and tracks changes.
Categories:
Network Device Discovery Features
- Automatic network discovery and mapping
- Identification of active devices on the network
- Detailed device information (device type, IP address, MAC address, etc.)
- Network topology visualization
- IP address management
- Change tracking and notification
- Support for various network protocols (SNMP, WMI, etc.)
Pricing
- Free
- Freemium
- One-time Purchase
- Subscription-Based
Pros
Cons
ManageEngine ServiceDesk Plus
ManageEngine ServiceDesk Plus is an IT help desk software that provides ticketing, asset management, change management, and knowledge base capabilities for IT support teams. It helps manage service requests, problems, contracts, licenses, vendors, and more.
Categories:
ManageEngine ServiceDesk Plus Features
- Incident management
- Problem management
- Change management
- Service catalog
- Knowledge base
- CMDB
- SLA management
- Reporting and analytics
Pricing
- Free
- Freemium
- Subscription-Based