New Relic Insights vs Keitaro Tracker

Struggling to choose between New Relic Insights and Keitaro Tracker? Both products offer unique advantages, making it a tough decision.

New Relic Insights is a Ai Tools & Services solution with tags like monitoring, dashboards, alerts, data-visualization.

It boasts features such as Query language for analyzing event data, Visualizations and dashboards, Alerts based on query results, Integrations with New Relic APM and other data sources, REST API and SDKs for programmatic access and pros including Powerful querying capabilities, Easy to build dashboards and visualizations, Real-time monitoring and alerting, Integrates nicely with other New Relic products, Scalable to large data volumes.

On the other hand, Keitaro Tracker is a Business & Commerce product tagged with ticket-management, help-desk, customer-support.

Its standout features include Ticket management, SLA enforcement, Self-service portal, Knowledge base, User roles and permissions, Email piping, REST API, and it shines with pros like Open source and free, Easy to set up and use, Good for small to midsize teams, Customizable and extensible.

Feature	New Relic Insights	Keitaro Tracker
Overall Score	N/A	N/A
Primary Category	Ai Tools & Services	Business & Commerce

Product Overview

New Relic Insights

Description: New Relic Insights is a data analytics platform that allows users to query and visualize telemetry data from New Relic products and other sources. It provides tools to build dashboards, set alerts, and gain insights into application and business performance.

Keitaro Tracker

Description: Keitaro Tracker is an open source ticket support system and help desk software. It allows companies to provide customer support and manage internal ticketing systems through features like ticket management, SLA enforcement, self-service portal, and more.

Key Features Comparison

New Relic Insights Features

• Query language for analyzing event data
• Visualizations and dashboards
• Alerts based on query results
• Integrations with New Relic APM and other data sources
• REST API and SDKs for programmatic access

Keitaro Tracker Features

• Ticket management
• SLA enforcement
• Self-service portal
• Knowledge base
• User roles and permissions
• Email piping
• REST API

Pros & Cons Analysis

New Relic Insights

Pros

• Powerful querying capabilities
• Easy to build dashboards and visualizations
• Real-time monitoring and alerting
• Integrates nicely with other New Relic products
• Scalable to large data volumes

Cons

• Steep learning curve for query language
• Limited to New Relic data sources by default
• Can be complex to set up for large environments
• Additional cost on top of other New Relic products

Keitaro Tracker

Pros

• Open source and free
• Easy to set up and use
• Good for small to midsize teams
• Customizable and extensible

Cons

• Lacks some advanced features of paid options
• Limited reporting capabilities
• Can be slow with large volumes of tickets

Pricing Comparison

New Relic Insights

• Subscription-Based

Keitaro Tracker

• Open Source