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ngDesk vs OpenDuty

A side-by-side look at ngDesk and OpenDuty. For an in-depth review of either product, follow the links below.

ngDesk

ngDesk

Business & Commerce

ngDesk is an open-source help desk and customer support software. It allows companies to manage customer questions, requests and issues more efficiently through features like ticketing, knowledge base, and automation workflows.

help-deskticketingknowledge-baseautomation-workflowscustomer-support
OpenDuty

OpenDuty

Business & Commerce

OpenDuty is an open source IT help desk and customer service software. It provides ticket tracking, knowledge base, user management and more for teams to provide support across email, chat and phone channels.

help-deskticketingit-supportcustomer-service

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