NoMachine vs GoTo Resolve

Struggling to choose between NoMachine and GoTo Resolve? Both products offer unique advantages, making it a tough decision.

NoMachine is a Remote Work & Education solution with tags like remote-desktop, file-transfer, collaboration.

It boasts features such as Remote desktop access, File transfer, Audio/video streaming, Collaboration tools, Cross-platform - works on Windows, Mac, Linux, iOS and Android, Encrypted connections, Bi-directional clipboard sharing, Multi-monitor support, Wake-on-LAN support and pros including Fast performance, Easy to set up and use, Free for personal use, Works through firewalls and NAT, Supports many languages.

On the other hand, GoTo Resolve is a Business & Commerce product tagged with help-desk, it-support, ticket-management, slas, asset-tracking, knowledge-base.

Its standout features include Ticket management, SLA management, Asset tracking, Knowledge base, Reporting and analytics, Automation and workflows, Self-service portal, Integration with other tools, and it shines with pros like Intuitive and easy to use interface, Robust ticket management capabilities, Powerful automation features, Good knowledge base and self-service options, Flexible pricing options.

Feature	NoMachine	GoTo Resolve
Overall Score	N/A	N/A
Primary Category	Remote Work & Education	Business & Commerce

Product Overview

NoMachine

Description: NoMachine is a remote desktop software that allows users to access and control one computer from another computer or device. It works across multiple platforms including Windows, Mac, Linux, iOS, and Android. Key features include high performance remote desktop access, file transfer, audio/video streaming, and collaboration tools.

GoTo Resolve

Description: GoTo Resolve is a help desk and IT support software designed to streamline customer support and manage IT tickets and tasks. It includes features like ticket management, SLAs, asset tracking, knowledge base, etc.

Key Features Comparison

NoMachine Features

• Remote desktop access
• File transfer
• Audio/video streaming
• Collaboration tools
• Cross-platform - works on Windows, Mac, Linux, iOS and Android
• Encrypted connections
• Bi-directional clipboard sharing
• Multi-monitor support
• Wake-on-LAN support

GoTo Resolve Features

• Ticket management
• SLA management
• Asset tracking
• Knowledge base
• Reporting and analytics
• Automation and workflows
• Self-service portal
• Integration with other tools

Pros & Cons Analysis

NoMachine

Pros

• Fast performance
• Easy to set up and use
• Free for personal use
• Works through firewalls and NAT
• Supports many languages

Cons

• Can be laggy over slower connections
• Limited customization options in free version
• Commercial use requires paid license

GoTo Resolve

Pros

• Intuitive and easy to use interface
• Robust ticket management capabilities
• Powerful automation features
• Good knowledge base and self-service options
• Flexible pricing options

Cons

• Mobile app could be better
• Setup and configuration can be complex initially
• Reporting is not as customizable as some competitors
• Lacks native social media integration

Pricing Comparison

NoMachine

• Free
• Freemium
• Subscription-Based

GoTo Resolve

• Freemium
• Subscription-Based