Novocall vs LiveCall

Struggling to choose between Novocall and LiveCall? Both products offer unique advantages, making it a tough decision.

Novocall is a Business & Commerce solution with tags like call-center, contact-center, acd, ivr, call-recording, omnichannel.

It boasts features such as Automatic call distribution, Interactive voice response (IVR), Call recording, Call monitoring, Reporting and analytics, Omnichannel support (voice, email, chat, SMS), CRM integration, Customizable dashboards, Real-time agent monitoring, Skills-based routing, Call scripts, Voicemail and pros including Easy to use interface, Scalable for growing businesses, Flexible pricing options, Good customer support, Integrates with popular CRMs, Provides actionable insights with reporting.

On the other hand, LiveCall is a Business & Commerce product tagged with cloudbased, call-center, phone-system, small-business, automatic-call-distribution, interactive-voice-response, call-recording, analytics, crm-integration.

Its standout features include Cloud-based call center, Automatic call distribution, Interactive voice response, Call recording, Performance analytics, CRM integration, and it shines with pros like Easy to set up and use, Scalable, Good call quality, Many integration options, Detailed analytics and reporting.

To help you make an informed decision, we've compiled a comprehensive comparison of these two products, delving into their features, pros, cons, pricing, and more. Get ready to explore the nuances that set them apart and determine which one is the perfect fit for your requirements.