OggChat Live Help vs ClickDesk
Struggling to choose between OggChat Live Help and ClickDesk? Both products offer unique advantages, making it a tough decision.
OggChat Live Help is a Social & Communications solution with tags like live-chat, help-desk, customer-support, realtime-communication.
It boasts features such as Multiple chat widgets, Agent status indicators, Custom themes, Canned responses, Visitor analytics and pros including Easy to set up and use, Good value for money, Good features for the price, Integrates well with other tools.
On the other hand, ClickDesk is a Business & Commerce product tagged with help-desk, customer-support, shared-inbox, knowledge-base, customer-portal, automation-workflows.
Its standout features include Shared inbox, Knowledge base, Customer portal, Automation workflows, Live chat, Email support, Social media integration, Ticketing system, SLA and reporting, and it shines with pros like Intuitive interface, Omnichannel support, Customizable workflows, Robust knowledge base, Real-time analytics.
To help you make an informed decision, we've compiled a comprehensive comparison of these two products, delving into their features, pros, cons, pricing, and more. Get ready to explore the nuances that set them apart and determine which one is the perfect fit for your requirements.
OggChat Live Help
OggChat Live Help is a live chat and help desk software that allows websites to communicate with visitors in real-time. It offers features like multiple chat widgets, agent status indicators, custom themes, canned responses, and visitor analytics.
Categories:
OggChat Live Help Features
- Multiple chat widgets
- Agent status indicators
- Custom themes
- Canned responses
- Visitor analytics
Pricing
- Freemium
- Subscription-Based
Pros
Cons
ClickDesk
ClickDesk is a customer service and help desk software that allows companies to provide online customer support through multiple channels like email, live chat, phone calls and social media. It includes features like shared inbox, knowledge base, customer portal and automation workflows.
Categories:
ClickDesk Features
- Shared inbox
- Knowledge base
- Customer portal
- Automation workflows
- Live chat
- Email support
- Social media integration
- Ticketing system
- SLA and reporting
Pricing
- Subscription-Based