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Olark vs Viber

Professional comparison and analysis to help you choose the right software solution for your needs.

Olark icon
Olark
Viber icon
Viber

Olark vs Viber: The Verdict

⚡ Summary:

Olark: Olark is a live chat and messaging software for websites. It allows businesses to communicate in real-time with visitors to their website through chat widgets and messaging. Key features include unlimited chat agents, custom branding, real-time analytics, integrations with popular software, and advanced targeting and segmentation tools.

Viber: Viber is a free messaging and calling app for smartphones. It uses your phone number to connect you with people in your contacts and allows free calls, texts, photos and video messages over WiFi.

Both tools serve their respective audiences. Compare the features, pricing, and user ratings above to determine which best fits your needs.

Last updated: May 2026 · Comparison by Sugggest Editorial Team

Feature Olark Viber
Sugggest Score — —
Category Online Services Social & Communications
Pricing Freemium —

Product Overview

Olark
Olark

Description: Olark is a live chat and messaging software for websites. It allows businesses to communicate in real-time with visitors to their website through chat widgets and messaging. Key features include unlimited chat agents, custom branding, real-time analytics, integrations with popular software, and advanced targeting and segmentation tools.

Type: software

Pricing: Freemium

Viber
Viber

Description: Viber is a free messaging and calling app for smartphones. It uses your phone number to connect you with people in your contacts and allows free calls, texts, photos and video messages over WiFi.

Type: software

Key Features Comparison

Olark
Olark Features
  • Unlimited chat agents
  • Custom branding
  • Real-time analytics
  • Integrations with popular software
  • Advanced targeting and segmentation tools
Viber
Viber Features
  • Free calls
  • Free messages
  • Group chats
  • Stickers
  • Photo and video sharing
  • Voice messages
  • Location sharing

Pros & Cons Analysis

Olark
Olark
Pros
  • Easy to use interface
  • Detailed visitor analytics
  • Customizable chat box
  • Mobile support
  • Integrates with popular tools
Cons
  • Limited features in free plan
  • Can be pricey for larger teams
  • No phone support
  • Some features cost extra
Viber
Viber
Pros
  • Free calls and messages
  • Works across platforms
  • Good call quality
  • Fun stickers and emojis
  • Group chats
Cons
  • Contacts need to be using Viber too
  • Some features are paid only
  • No cloud sync between devices
  • Limited customization options

Pricing Comparison

Olark
Olark
  • Freemium
Viber
Viber
  • Not listed

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Learn More About Each Product

Olark
Olark
Reviews, pricing & alternatives →
Viber
Viber
Reviews, pricing & alternatives →

Ready to Make Your Decision?

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