omNovia vs UberConference
Struggling to choose between omNovia and UberConference? Both products offer unique advantages, making it a tough decision.
omNovia is a Business & Commerce solution with tags like cloudbased, customer-service, omnichannel, ticketing, live-chat, email, knowledge-base, analytics.
It boasts features such as Omnichannel support, Ticketing system, Live chat, Email management, Knowledge base, Advanced analytics, SLA management, Automation workflows, Real-time dashboards and pros including Easy to use interface, Scalable - supports large teams, Integrates with many apps, Robust reporting and analytics, Omnichannel support in one platform.
On the other hand, UberConference is a Online Services product tagged with conference-calls, screen-sharing, call-recording, call-management.
Its standout features include Audio conferencing, Video conferencing, Screen sharing, Call recording, Call management tools, Custom hold music, International dial-in numbers, Mobile apps, and it shines with pros like Intuitive interface, Great audio quality, Easy to start and manage conference calls, Competitive pricing, Good feature set for the price.
To help you make an informed decision, we've compiled a comprehensive comparison of these two products, delving into their features, pros, cons, pricing, and more. Get ready to explore the nuances that set them apart and determine which one is the perfect fit for your requirements.
omNovia
omNovia is a cloud-based customer service software that provides omni-channel support and helps companies deliver exceptional customer experiences. It offers features like ticketing, live chat, email management, knowledge base, and advanced analytics.
Categories:
OmNovia Features
- Omnichannel support
- Ticketing system
- Live chat
- Email management
- Knowledge base
- Advanced analytics
- SLA management
- Automation workflows
- Real-time dashboards
Pricing
- Subscription-Based
Pros
Cons
UberConference
UberConference is a conference calling service that allows users to hold audio and video conference calls. It offers features like screen sharing, call recording, and advanced call management tools, making it easy to control large conference calls.
Categories:
UberConference Features
- Audio conferencing
- Video conferencing
- Screen sharing
- Call recording
- Call management tools
- Custom hold music
- International dial-in numbers
- Mobile apps
Pricing
- Freemium