OpenSupports vs Deskpro
Struggling to choose between OpenSupports and Deskpro? Both products offer unique advantages, making it a tough decision.
OpenSupports is a Business & Commerce solution with tags like help-desk, ticketing-system, customer-support, open-source.
It boasts features such as Ticket management, Knowledge base, User roles and permissions, Email piping, REST API, Multi-language support and pros including Open source and free, Easy to install and use, Active community support, Customizable and extensible.
On the other hand, Deskpro is a Business & Commerce product tagged with helpdesk, customer-support, ticketing, knowledge-base, chat, automation.
Its standout features include Ticketing system, Knowledge base, Live chat, Automation, Reporting, Multi-channel support, and it shines with pros like Easy to use interface, Powerful automation capabilities, Robust knowledge base, Omnichannel support, Customizable workflows.
To help you make an informed decision, we've compiled a comprehensive comparison of these two products, delving into their features, pros, cons, pricing, and more. Get ready to explore the nuances that set them apart and determine which one is the perfect fit for your requirements.
OpenSupports
OpenSupports is an open-source help desk and customer support ticketing system. It allows companies to manage customer support requests and internal help desk tickets through a web-based interface.
Categories:
OpenSupports Features
- Ticket management
- Knowledge base
- User roles and permissions
- Email piping
- REST API
- Multi-language support
Pricing
- Open Source
Pros
Cons
Deskpro
Deskpro is a helpdesk and customer support software that allows companies to manage customer queries and requests. It includes features like ticketing, knowledge base, chat, and automation.
Categories:
Deskpro Features
- Ticketing system
- Knowledge base
- Live chat
- Automation
- Reporting
- Multi-channel support
Pricing
- Subscription-Based
- Custom Pricing