OpenSupports vs Keeping.com

Professional comparison and analysis to help you choose the right software solution for your needs. Compare features, pricing, pros & cons, and make an informed decision.

OpenSupports icon
OpenSupports
Keeping.com icon
Keeping.com

Expert Analysis & Comparison

Struggling to choose between OpenSupports and Keeping.com? Both products offer unique advantages, making it a tough decision.

OpenSupports is a Business & Commerce solution with tags like help-desk, ticketing-system, customer-support, open-source.

It boasts features such as Ticket management, Knowledge base, User roles and permissions, Email piping, REST API, Multi-language support and pros including Open source and free, Easy to install and use, Active community support, Customizable and extensible.

On the other hand, Keeping.com is a Home & Family product tagged with inventory, catalog, organization, belongings, home-management.

Its standout features include Catalogue items, Upload photos, Assign locations, Set reminders and alerts, View reports and graphs, and it shines with pros like Helps keep track of belongings, Organized inventory system, Upload photos for visual catalog, Location assignment helps find items, Reminders and alerts help maintain inventory.

To help you make an informed decision, we've compiled a comprehensive comparison of these two products, delving into their features, pros, cons, pricing, and more. Get ready to explore the nuances that set them apart and determine which one is the perfect fit for your requirements.

Why Compare OpenSupports and Keeping.com?

When evaluating OpenSupports versus Keeping.com, both solutions serve different needs within the business & commerce ecosystem. This comparison helps determine which solution aligns with your specific requirements and technical approach.

Market Position & Industry Recognition

OpenSupports and Keeping.com have established themselves in the business & commerce market. Key areas include help-desk, ticketing-system, customer-support.

Technical Architecture & Implementation

The architectural differences between OpenSupports and Keeping.com significantly impact implementation and maintenance approaches. Related technologies include help-desk, ticketing-system, customer-support, open-source.

Integration & Ecosystem

Both solutions integrate with various tools and platforms. Common integration points include help-desk, ticketing-system and inventory, catalog.

Decision Framework

Consider your technical requirements, team expertise, and integration needs when choosing between OpenSupports and Keeping.com. You might also explore help-desk, ticketing-system, customer-support for alternative approaches.

Feature OpenSupports Keeping.com
Overall Score N/A N/A
Primary Category Business & Commerce Home & Family
Target Users Developers, QA Engineers QA Teams, Non-technical Users
Deployment Self-hosted, Cloud Cloud-based, SaaS
Learning Curve Moderate to Steep Easy to Moderate

Product Overview

OpenSupports
OpenSupports

Description: OpenSupports is an open-source help desk and customer support ticketing system. It allows companies to manage customer support requests and internal help desk tickets through a web-based interface.

Type: Open Source Test Automation Framework

Founded: 2011

Primary Use: Mobile app testing automation

Supported Platforms: iOS, Android, Windows

Keeping.com
Keeping.com

Description: Keeping.com is a personal inventory and home management platform that helps users track and organize their belongings in their home. It allows users to catalogue items, upload photos, assign locations, set reminders and alerts, view reports and graphs, and more.

Type: Cloud-based Test Automation Platform

Founded: 2015

Primary Use: Web, mobile, and API testing

Supported Platforms: Web, iOS, Android, API

Key Features Comparison

OpenSupports
OpenSupports Features
  • Ticket management
  • Knowledge base
  • User roles and permissions
  • Email piping
  • REST API
  • Multi-language support
Keeping.com
Keeping.com Features
  • Catalogue items
  • Upload photos
  • Assign locations
  • Set reminders and alerts
  • View reports and graphs

Pros & Cons Analysis

OpenSupports
OpenSupports
Pros
  • Open source and free
  • Easy to install and use
  • Active community support
  • Customizable and extensible
Cons
  • Limited built-in reporting
  • Less features than paid options
  • May require technical expertise to fully customize
Keeping.com
Keeping.com
Pros
  • Helps keep track of belongings
  • Organized inventory system
  • Upload photos for visual catalog
  • Location assignment helps find items
  • Reminders and alerts help maintain inventory
Cons
  • Can be time consuming to catalog everything initially
  • May require discipline to keep inventory updated
  • Requires internet and device to access inventory

Pricing Comparison

OpenSupports
OpenSupports
  • Open Source
Keeping.com
Keeping.com
  • Freemium

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