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OpenSupports vs Request Tracker

A side-by-side look at OpenSupports and Request Tracker. For an in-depth review of either product, follow the links below.

OpenSupports

OpenSupports

Business & Commerce

OpenSupports is an open-source help desk and customer support ticketing system. It allows companies to manage customer support requests and internal help desk tickets through a web-based interface.

help-deskticketing-systemcustomer-supportopen-source
Request Tracker

Request Tracker

Business & Commerce

Request Tracker (RT) is an open source issue tracking system that allows organizations to manage requests, bugs, tasks, changes, documents and more in one place. It provides customization options and integrations for improved workflows.

issue-trackingrequest-managementbug-trackingtask-management