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osTicket vs Streak CRM

Professional comparison and analysis to help you choose the right software solution for your needs.

osTicket icon
osTicket
Streak CRM icon
Streak CRM

osTicket vs Streak CRM: The Verdict

Last updated: May 2026 · Comparison by Sugggest Editorial Team

Feature osTicket Streak CRM
Sugggest Score — —
Category Business & Commerce Business & Commerce
Pricing Open Source —

Product Overview

osTicket
osTicket

Description: osTicket is an open source ticket support system that allows companies to track, prioritize, and solve customer support tickets. It is lightweight, easy to set up, and enables efficient workflow.

Type: software

Pricing: Open Source

Streak CRM
Streak CRM

Description: Streak CRM is a customer relationship management platform designed for small businesses. It features tools for managing contacts, tracking interactions, automating workflows, and analyzing data to help optimize sales processes.

Type: software

Key Features Comparison

osTicket
osTicket Features
  • Ticket management
  • Email piping
  • Knowledgebase
  • SLA enforcement
  • Canned responses
  • Ticket filters
  • User roles and permissions
  • Multilingual support
  • REST API
Streak CRM
Streak CRM Features
  • Contact management
  • Email tracking and integration
  • Workflow automation
  • Sales pipeline management
  • Reporting and analytics
  • Mobile app for iOS and Android

Pros & Cons Analysis

osTicket
osTicket
Pros
  • Open source and free
  • Easy to install and use
  • Highly customizable
  • Active community support
  • Scales for large organizations
  • Integrates with LDAP and Active Directory
Cons
  • Limited reporting capabilities
  • No native mobile apps
  • Steep learning curve for advanced configurations
  • Lacks some advanced features of paid solutions
Streak CRM
Streak CRM
Pros
  • Seamless Gmail/G Suite integration
  • Customizable sales pipelines
  • Affordable pricing for small businesses
  • Simple and intuitive user interface
Cons
  • Limited customization options compared to enterprise-level CRMs
  • Lacks some advanced features like lead scoring and predictive analytics
  • Can be challenging to set up for users unfamiliar with CRM systems

Pricing Comparison

osTicket
osTicket
  • Open Source
Streak CRM
Streak CRM
  • Not listed

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Learn More About Each Product

osTicket
osTicket
Reviews, pricing & alternatives →
Streak CRM
Streak CRM
Reviews, pricing & alternatives →

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