Parallels Access vs GoTo Resolve

Struggling to choose between Parallels Access and GoTo Resolve? Both products offer unique advantages, making it a tough decision.

Parallels Access is a Remote Work & Education solution with tags like remote-access, desktop-access, secure-connection.

It boasts features such as Remote access to PC or Mac from any device, Touchscreen optimization, File transfer between devices, Universal clipboard, Remote printing, Multi-monitor support, 3D Touch support, Biometric authentication, End-to-end encryption and pros including Easy to set up and use, Good performance, Supports many platforms and devices, Secure remote access, File transfer capability, Touch optimization for mobile.

On the other hand, GoTo Resolve is a Business & Commerce product tagged with help-desk, it-support, ticket-management, slas, asset-tracking, knowledge-base.

Its standout features include Ticket management, SLA management, Asset tracking, Knowledge base, Reporting and analytics, Automation and workflows, Self-service portal, Integration with other tools, and it shines with pros like Intuitive and easy to use interface, Robust ticket management capabilities, Powerful automation features, Good knowledge base and self-service options, Flexible pricing options.

To help you make an informed decision, we've compiled a comprehensive comparison of these two products, delving into their features, pros, cons, pricing, and more. Get ready to explore the nuances that set them apart and determine which one is the perfect fit for your requirements.