Plivo vs Cloud Telephony

Struggling to choose between Plivo and Cloud Telephony? Both products offer unique advantages, making it a tough decision.

Plivo is a Online Services solution with tags like voice, video, messaging, telephony, apis, cloud.

It boasts features such as Voice calling, SMS messaging, Number provisioning, Call center features, Conferencing, Recording, Transcription, International coverage and pros including Easy to integrate APIs, Pay-as-you-go pricing, Scalable, Reliable infrastructure, Good documentation.

On the other hand, Cloud Telephony is a Business & Commerce product tagged with cloud, telephony, voice, calls, internet.

Its standout features include Cloud-based telephony system, Ability to make and receive calls over the internet, Integration with various devices and software, Scalable and flexible solution, Automated call routing and distribution, Call recording and monitoring features, Unified communication and collaboration tools, Mobile and remote access capabilities, and it shines with pros like Reduced upfront costs and maintenance, Scalability to accommodate business growth, Increased mobility and remote work capabilities, Centralized management and control, Improved customer experience with advanced features, Potential for cost savings on long-distance and international calls.

To help you make an informed decision, we've compiled a comprehensive comparison of these two products, delving into their features, pros, cons, pricing, and more. Get ready to explore the nuances that set them apart and determine which one is the perfect fit for your requirements.

Plivo

Plivo

Plivo is a cloud communications platform that enables businesses to add voice, video, and messaging capabilities to their applications. It provides APIs to build solutions like cloud call centers, IVR systems, telephony applications, and more.

Categories:
voice video messaging telephony apis cloud

Plivo Features

  1. Voice calling
  2. SMS messaging
  3. Number provisioning
  4. Call center features
  5. Conferencing
  6. Recording
  7. Transcription
  8. International coverage

Pricing

  • Pay-as-you-go
  • Freemium

Pros

Easy to integrate APIs

Pay-as-you-go pricing

Scalable

Reliable infrastructure

Good documentation

Cons

Can get expensive at high volumes

Limited free tier

No desktop apps

Some features in beta


Cloud Telephony

Cloud Telephony

Cloud telephony refers to a voice communication service hosted in the cloud, rather than a business's on-premises phone system. It allows connecting landline and mobile phones to make and receive calls over the internet.

Categories:
cloud telephony voice calls internet

Cloud Telephony Features

  1. Cloud-based telephony system
  2. Ability to make and receive calls over the internet
  3. Integration with various devices and software
  4. Scalable and flexible solution
  5. Automated call routing and distribution
  6. Call recording and monitoring features
  7. Unified communication and collaboration tools
  8. Mobile and remote access capabilities

Pricing

  • Subscription-Based
  • Pay-As-You-Go

Pros

Reduced upfront costs and maintenance

Scalability to accommodate business growth

Increased mobility and remote work capabilities

Centralized management and control

Improved customer experience with advanced features

Potential for cost savings on long-distance and international calls

Cons

Dependency on stable internet connectivity

Potential security and privacy concerns

Learning curve for employees to adapt to new system

Limited control over infrastructure compared to on-premises systems

Potential issues with call quality and reliability depending on network conditions