Plivo
Plivo is a cloud communications platform that enables businesses to add voice, video, and messaging capabilities to their applications. It provides APIs to build solutions like cloud call centers, IVR systems, telephony applications, and more.
voice
video
messaging
telephony
apis
cloud
Plivo: Cloud Communications Platforms
A cloud communications platform providing voice, video, and messaging capabilities for businesses to build custom solutions like cloud call centers, IVR systems, telephony applications, and more.
What is Plivo?
Plivo is a cloud communications platform that enables businesses to add voice, video, and messaging capabilities to their applications. Founded in 2011, Plivo provides infrastructure and APIs to power communication for businesses globally.
Key features of Plivo include:
- Voice API - Make and receive calls, create IVRs, record calls, and more
- SMS API - Send and receive text messages
- Powerful XML for call control flow
- Global phone number provisioning
- Scalable cloud infrastructure
- Carrier-grade security
Use cases that Plivo powers include:
- Cloud contact centers and call routing
- Telephone menus (IVRs) and auto-attendants
- Voice bots and AI chatbots with phone capabilities
- Click to call from websites and applications
- Notifications and OTP over call and SMS
- Emergency broadcast and mass notifications
Plivo is trusted by businesses like Siemens, Amwell, and Citrix to handle over 8 billion voice calls and 10 billion SMS messages annually. With easy-to-integrate APIs, reliable infrastructure, and comprehensive tools, Plivo enables enterprises to enhance customer experience while maintaining security and compliance.
Plivo Features
Features
- Voice calling
- SMS messaging
- Number provisioning
- Call center features
- Conferencing
- Recording
- Transcription
- International coverage
Pricing
- Pay-as-you-go
- Freemium
Pros
Easy to integrate APIs
Pay-as-you-go pricing
Scalable
Reliable infrastructure
Good documentation
Cons
Can get expensive at high volumes
Limited free tier
No desktop apps
Some features in beta
Official Links
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Top Online Services and Communication Platforms and other similar apps like Plivo
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