Positively Free NPS vs SatisMeter

Struggling to choose between Positively Free NPS and SatisMeter? Both products offer unique advantages, making it a tough decision.

Positively Free NPS is a Business & Commerce solution with tags like opensource, net-promoter-score, nps, customer-loyalty, customer-feedback.

It boasts features such as Open-source Net Promoter Score software, Gather customer feedback via email surveys, Data analysis tools to measure customer loyalty and pros including Free and open-source, Customizable survey templates, Detailed customer feedback analytics.

On the other hand, SatisMeter is a Business & Commerce product tagged with survey, feedback, analytics.

Its standout features include Create and send surveys via email, web, mobile app, Integrate with CRM, helpdesk, marketing automation tools, Real-time dashboard to view survey responses, Sentiment analysis and text analytics on open-ended questions, Custom reporting and data exports, Anonymous survey option to protect respondent privacy, Multilingual surveys, and it shines with pros like Easy to create and customize surveys, Robust analytics and reporting, Integrates with many business systems, Mobile app for collecting feedback on-the-go, Helps identify areas for improvement.

To help you make an informed decision, we've compiled a comprehensive comparison of these two products, delving into their features, pros, cons, pricing, and more. Get ready to explore the nuances that set them apart and determine which one is the perfect fit for your requirements.

Positively Free NPS

Positively Free NPS

Positively Free NPS is an open-source Net Promoter Score software designed for gathering customer feedback. It allows sending NPS surveys via email and features data analysis tools to measure customer loyalty.

Categories:
opensource net-promoter-score nps customer-loyalty customer-feedback

Positively Free NPS Features

  1. Open-source Net Promoter Score software
  2. Gather customer feedback via email surveys
  3. Data analysis tools to measure customer loyalty

Pricing

  • Open Source

Pros

Free and open-source

Customizable survey templates

Detailed customer feedback analytics

Cons

Limited survey distribution channels

May require technical expertise to set up

Fewer features compared to paid NPS tools


SatisMeter

SatisMeter

SatisMeter is a customer satisfaction feedback and survey software. It allows businesses to create surveys, collect feedback from customers across channels, analyze responses, and gain insights to improve products, services and experiences.

Categories:
survey feedback analytics

SatisMeter Features

  1. Create and send surveys via email, web, mobile app
  2. Integrate with CRM, helpdesk, marketing automation tools
  3. Real-time dashboard to view survey responses
  4. Sentiment analysis and text analytics on open-ended questions
  5. Custom reporting and data exports
  6. Anonymous survey option to protect respondent privacy
  7. Multilingual surveys

Pricing

  • Freemium
  • Subscription-Based

Pros

Easy to create and customize surveys

Robust analytics and reporting

Integrates with many business systems

Mobile app for collecting feedback on-the-go

Helps identify areas for improvement

Cons

Can get expensive for large survey volumes

Advanced features like data exports require higher tiers

Setup and learning curve may be steep for non-technical users