Postaci vs Roundcube

Struggling to choose between Postaci and Roundcube? Both products offer unique advantages, making it a tough decision.

Postaci is a Business & Commerce solution with tags like opensource, customer-support, small-business, unified-inbox, multichannel.

It boasts features such as Unified inbox, Multi-channel support, Real-time chat, Knowledge base, Ticket management, Team inbox, Canned responses, Contact management, Analytics and reports and pros including Open source and free, Easy to set up and use, Good for small teams, Integrates different channels, Good knowledge base features, Good analytics.

On the other hand, Roundcube is a Online Services product tagged with webmail, opensource, php, imap, smtp.

Its standout features include Webmail client, Works with IMAP/SMTP, Rich text editor, Spell check, Message tagging, Filters, Keyboard shortcuts, Skins/themes, and it shines with pros like Open source, Feature rich, Good IMAP/SMTP support, Extendable with plugins, Multi-language support.

Feature	Postaci	Roundcube
Overall Score	N/A	N/A
Primary Category	Business & Commerce	Online Services

Product Overview

Postaci

Description: Postaci is an open-source customer support software designed for small businesses. It allows you to manage customer conversations across multiple channels like email, live chat, social media and more from a unified inbox.

Roundcube

Description: Roundcube is an open-source webmail client written in PHP. It is designed to work with IMAP and SMTP servers to provide a full-featured web-based email client. It has support for features like rich text messages, spell check, tagging, filters, keyboard shortcuts and skins.

Key Features Comparison

Postaci Features

• Unified inbox
• Multi-channel support
• Real-time chat
• Knowledge base
• Ticket management
• Team inbox
• Canned responses
• Contact management
• Analytics and reports

Roundcube Features

• Webmail client
• Works with IMAP/SMTP
• Rich text editor
• Spell check
• Message tagging
• Filters
• Keyboard shortcuts
• Skins/themes

Pros & Cons Analysis

Postaci

Pros

• Open source and free
• Easy to set up and use
• Good for small teams
• Integrates different channels
• Good knowledge base features
• Good analytics

Cons

• Lacks some advanced features
• Mobile app needs improvement
• Can be slow with large volumes
• Limited customization options
• No native phone support

Roundcube

Pros

• Open source
• Feature rich
• Good IMAP/SMTP support
• Extendable with plugins
• Multi-language support

Cons

• Can be resource intensive
• Setup can be complex
• Limited native mobile support

Pricing Comparison

Postaci

• Open Source
• Free

Roundcube

• Open Source