Postaci vs Zimbra Collaboration Suite

Struggling to choose between Postaci and Zimbra Collaboration Suite? Both products offer unique advantages, making it a tough decision.

Postaci is a Business & Commerce solution with tags like opensource, customer-support, small-business, unified-inbox, multichannel.

It boasts features such as Unified inbox, Multi-channel support, Real-time chat, Knowledge base, Ticket management, Team inbox, Canned responses, Contact management, Analytics and reports and pros including Open source and free, Easy to set up and use, Good for small teams, Integrates different channels, Good knowledge base features, Good analytics.

On the other hand, Zimbra Collaboration Suite is a Office & Productivity product tagged with email, calendar, contacts, collaboration, open-source.

Its standout features include Email, Calendar, Contacts, Document management, File sharing, Instant messaging, Video conferencing, Mobile sync, Spam filtering, Encryption, and it shines with pros like Open source, Feature rich, Extensible via plugins, Works across multiple platforms, Can be self-hosted or cloud-based, Scalable for large deployments.

Feature	Postaci	Zimbra Collaboration Suite
Overall Score	N/A	N/A
Primary Category	Business & Commerce	Office & Productivity

Product Overview

Postaci

Description: Postaci is an open-source customer support software designed for small businesses. It allows you to manage customer conversations across multiple channels like email, live chat, social media and more from a unified inbox.

Zimbra Collaboration Suite

Description: Zimbra Collaboration Suite is an open source email and collaboration platform. It includes email, contacts, calendar, document management, and other collaboration tools. Zimbra is designed for enterprises and service providers.

Key Features Comparison

Postaci Features

• Unified inbox
• Multi-channel support
• Real-time chat
• Knowledge base
• Ticket management
• Team inbox
• Canned responses
• Contact management
• Analytics and reports

Zimbra Collaboration Suite Features

• Email
• Calendar
• Contacts
• Document management
• File sharing
• Instant messaging
• Video conferencing
• Mobile sync
• Spam filtering
• Encryption

Pros & Cons Analysis

Postaci

Pros

• Open source and free
• Easy to set up and use
• Good for small teams
• Integrates different channels
• Good knowledge base features
• Good analytics

Cons

• Lacks some advanced features
• Mobile app needs improvement
• Can be slow with large volumes
• Limited customization options
• No native phone support

Zimbra Collaboration Suite

Pros

• Open source
• Feature rich
• Extensible via plugins
• Works across multiple platforms
• Can be self-hosted or cloud-based
• Scalable for large deployments

Cons

• Can be complex to setup and manage
• Lacks some features of proprietary solutions like Microsoft Exchange
• Limited native mobile apps
• Requires more IT resources than SaaS options

Pricing Comparison

Postaci

• Open Source
• Free

Zimbra Collaboration Suite

• Open Source
• Subscription-Based