Postaci vs Zimbra Collaboration Suite

Struggling to choose between Postaci and Zimbra Collaboration Suite? Both products offer unique advantages, making it a tough decision.

Postaci is a Business & Commerce solution with tags like opensource, customer-support, small-business, unified-inbox, multichannel.

It boasts features such as Unified inbox, Multi-channel support, Real-time chat, Knowledge base, Ticket management, Team inbox, Canned responses, Contact management, Analytics and reports and pros including Open source and free, Easy to set up and use, Good for small teams, Integrates different channels, Good knowledge base features, Good analytics.

On the other hand, Zimbra Collaboration Suite is a Office & Productivity product tagged with email, calendar, contacts, collaboration, open-source.

Its standout features include Email, Calendar, Contacts, Document management, File sharing, Instant messaging, Video conferencing, Mobile sync, Spam filtering, Encryption, and it shines with pros like Open source, Feature rich, Extensible via plugins, Works across multiple platforms, Can be self-hosted or cloud-based, Scalable for large deployments.

To help you make an informed decision, we've compiled a comprehensive comparison of these two products, delving into their features, pros, cons, pricing, and more. Get ready to explore the nuances that set them apart and determine which one is the perfect fit for your requirements.

Postaci

Postaci

Postaci is an open-source customer support software designed for small businesses. It allows you to manage customer conversations across multiple channels like email, live chat, social media and more from a unified inbox.

Categories:
opensource customer-support small-business unified-inbox multichannel

Postaci Features

  1. Unified inbox
  2. Multi-channel support
  3. Real-time chat
  4. Knowledge base
  5. Ticket management
  6. Team inbox
  7. Canned responses
  8. Contact management
  9. Analytics and reports

Pricing

  • Open Source
  • Free

Pros

Open source and free

Easy to set up and use

Good for small teams

Integrates different channels

Good knowledge base features

Good analytics

Cons

Lacks some advanced features

Mobile app needs improvement

Can be slow with large volumes

Limited customization options

No native phone support


Zimbra Collaboration Suite

Zimbra Collaboration Suite

Zimbra Collaboration Suite is an open source email and collaboration platform. It includes email, contacts, calendar, document management, and other collaboration tools. Zimbra is designed for enterprises and service providers.

Categories:
email calendar contacts collaboration open-source

Zimbra Collaboration Suite Features

  1. Email
  2. Calendar
  3. Contacts
  4. Document management
  5. File sharing
  6. Instant messaging
  7. Video conferencing
  8. Mobile sync
  9. Spam filtering
  10. Encryption

Pricing

  • Open Source
  • Subscription-Based

Pros

Open source

Feature rich

Extensible via plugins

Works across multiple platforms

Can be self-hosted or cloud-based

Scalable for large deployments

Cons

Can be complex to setup and manage

Lacks some features of proprietary solutions like Microsoft Exchange

Limited native mobile apps

Requires more IT resources than SaaS options