
Description: ProDuck Shop Chat is a live chat software designed specifically for ecommerce stores. It allows store owners to communicate with customers in real-time via chat on their website. Key features include unlimited chats, customizable design, support for multiple languages, and integrations with popular ecommerce platforms.
Type: Open Source Test Automation Framework
Founded: 2011
Primary Use: Mobile app testing automation
Supported Platforms: iOS, Android, Windows

Description: LiveAgent is a cloud-based customer service software that provides businesses with omnichannel support like live chat, email management, helpdesk ticketing system, and knowledge base capabilities. It helps manage customer queries and issues efficiently.
Type: Cloud-based Test Automation Platform
Founded: 2015
Primary Use: Web, mobile, and API testing
Supported Platforms: Web, iOS, Android, API