
Description: ProProfs Help Desk is a cloud-based customer service software that allows companies to manage customer support tickets, self-service knowledge base, and customer satisfaction surveys. It aims to improve customer experience and agent productivity.
Type: Open Source Test Automation Framework
Founded: 2011
Primary Use: Mobile app testing automation
Supported Platforms: iOS, Android, Windows

Description: Apptimi is an application lifecycle management and devops platform that helps teams build, test, release and analyze mobile and web applications. It provides capabilities like automated builds and tests, release tracking, crash analytics and more.
Type: Cloud-based Test Automation Platform
Founded: 2015
Primary Use: Web, mobile, and API testing
Supported Platforms: Web, iOS, Android, API