Provide Support Live Chat vs Live Helper Chat

Struggling to choose between Provide Support Live Chat and Live Helper Chat? Both products offer unique advantages, making it a tough decision.

Provide Support Live Chat is a Online Services solution with tags like live-chat, help-desk, customer-support, realtime-analytics, crm-integration.

It boasts features such as Real-time chat, Canned responses, Chat transfer, Visitor tracking, Real-time analytics, Integrations, Customizable widgets and pros including Easy to use interface, Mobile support, Multiple chat agents, Customizable chat box, Real-time visitor analytics, Integrates with popular tools, Affordable pricing.

On the other hand, Live Helper Chat is a Social & Communications product tagged with chat, live-chat, customer-service, messaging, realtime.

Its standout features include Real-time chat, Multiple chat agents, Canned responses, File sharing, CRM integration, Helpdesk integration, Visitor monitoring, Chat transcripts, Customizable interface, Multilingual support, and it shines with pros like Open source and free, Easy to install and use, Good feature set for the price, Active community support, Customizable and extensible.

Feature	Provide Support Live Chat	Live Helper Chat
Overall Score	N/A	N/A
Primary Category	Online Services	Social & Communications

Product Overview

Provide Support Live Chat

Description: Provide Support Live Chat is a live chat and help desk software that allows companies to communicate with website visitors in real-time. It offers features like canned responses, chat transfer, real-time analytics, and integrations with popular CRM and help desk tools.

Live Helper Chat

Description: Live Helper Chat is an open-source live chat software that allows websites to communicate with visitors in real-time. It offers features like multiple chat agents, canned messages, file sharing, and integration with CRM and helpdesk tools.

Key Features Comparison

Provide Support Live Chat Features

• Real-time chat
• Canned responses
• Chat transfer
• Visitor tracking
• Real-time analytics
• Integrations
• Customizable widgets

Live Helper Chat Features

• Real-time chat
• Multiple chat agents
• Canned responses
• File sharing
• CRM integration
• Helpdesk integration
• Visitor monitoring
• Chat transcripts
• Customizable interface
• Multilingual support

Pros & Cons Analysis

Provide Support Live Chat

Pros

• Easy to use interface
• Mobile support
• Multiple chat agents
• Customizable chat box
• Real-time visitor analytics
• Integrates with popular tools
• Affordable pricing

Cons

• Limited features in free plan
• No phone support
• Can be slow with high traffic

Live Helper Chat

Pros

• Open source and free
• Easy to install and use
• Good feature set for the price
• Active community support
• Customizable and extensible

Cons

• Can be resource intensive
• Limited native mobile support
• Steep learning curve for customization
• Lacks some advanced features of paid solutions

Pricing Comparison

Provide Support Live Chat

• Freemium
• Subscription-Based

Live Helper Chat

• Open Source
• Custom Pricing