Qualtrics vs FeedbackRig

Struggling to choose between Qualtrics and FeedbackRig? Both products offer unique advantages, making it a tough decision.

Qualtrics is a Online Services solution with tags like survey, feedback, analytics.

It boasts features such as Online survey builder, Distribution and sharing, Data analysis and reporting, Advanced survey logic, Custom branding, Integrations and pros including User-friendly interface, Powerful analytics and reports, Robust question types and logic, Customizable surveys, Scales for large projects, Integrates with other platforms.

On the other hand, FeedbackRig is a Business & Commerce product tagged with reviews, feedback, sentiment-analysis, surveys.

Its standout features include Centralized feedback collection, Review monitoring, Review response automation, Review analytics, Review display, Targeted review requests, Multi-channel review collection (Email, SMS, Web, Mobile), and it shines with pros like Easy to set up and use, Customizable review forms, Powerful analytics and reporting, Helps improve customer satisfaction, Allows targeted outreach to detractors.

To help you make an informed decision, we've compiled a comprehensive comparison of these two products, delving into their features, pros, cons, pricing, and more. Get ready to explore the nuances that set them apart and determine which one is the perfect fit for your requirements.

Qualtrics

Qualtrics

Qualtrics is an online survey software that allows users to create, distribute, and analyze online surveys. It offers easy-to-use templates, advanced logic for complex surveys, and integrations with other platforms.

Categories:
survey feedback analytics

Qualtrics Features

  1. Online survey builder
  2. Distribution and sharing
  3. Data analysis and reporting
  4. Advanced survey logic
  5. Custom branding
  6. Integrations

Pricing

  • Free
  • Subscription-Based

Pros

User-friendly interface

Powerful analytics and reports

Robust question types and logic

Customizable surveys

Scales for large projects

Integrates with other platforms

Cons

Can get expensive for large projects

Steep learning curve for advanced features

Limited free version

Must pay for certain advanced features

Can feel overwhelming for new users


FeedbackRig

FeedbackRig

FeedbackRig is a feedback and review management software that allows businesses to collect customer reviews across various touchpoints. It helps centralize feedback collection, analyze sentiment, identify trends, and enable targeted outreach campaigns.

Categories:
reviews feedback sentiment-analysis surveys

FeedbackRig Features

  1. Centralized feedback collection
  2. Review monitoring
  3. Review response automation
  4. Review analytics
  5. Review display
  6. Targeted review requests
  7. Multi-channel review collection (Email, SMS, Web, Mobile)

Pricing

  • Subscription-Based

Pros

Easy to set up and use

Customizable review forms

Powerful analytics and reporting

Helps improve customer satisfaction

Allows targeted outreach to detractors

Cons

Can be pricey for small businesses

Lacks some advanced features like NPS scoring

Review display limited to website, no integration with social media