Raiseaticket vs Handesk
Struggling to choose between Raiseaticket and Handesk? Both products offer unique advantages, making it a tough decision.
Raiseaticket is a Business & Commerce solution with tags like ticketing, itsm, service-desk, asset-management, knowledge-base.
It boasts features such as Ticket management, Asset tracking, Knowledge base, Purchase management, Reporting and pros including Easy to use interface, Automates IT processes, Centralized asset tracking, Customizable service catalog, Mobile access.
On the other hand, Handesk is a Business & Commerce product tagged with help-desk, customer-support, ticketing, knowledge-base, community-forums, sla-management.
Its standout features include Ticketing system, Knowledge base, Community forums, SLA management, Automation workflows, Reporting and analytics, and it shines with pros like Intuitive and easy to use interface, Powerful automation capabilities, Robust knowledge base, Strong community support, Flexible pricing options.
To help you make an informed decision, we've compiled a comprehensive comparison of these two products, delving into their features, pros, cons, pricing, and more. Get ready to explore the nuances that set them apart and determine which one is the perfect fit for your requirements.
Raiseaticket
Raiseaticket is a cloud-based IT service desk and asset management software. It allows companies to track IT assets, manage service requests, organize knowledge base articles, and automate IT processes. Key features include ticket management, asset tracking, knowledge base, purchase management, and reporting.
Categories:
Raiseaticket Features
- Ticket management
- Asset tracking
- Knowledge base
- Purchase management
- Reporting
Pricing
- Subscription-Based
- Pay-As-You-Go
Pros
Cons
Handesk
Handesk is a help desk and customer support software that aims to make support operations efficient and customer-centric. It provides features like ticketing, knowledge base, community forums, and SLA management.
Categories:
Handesk Features
- Ticketing system
- Knowledge base
- Community forums
- SLA management
- Automation workflows
- Reporting and analytics
Pricing
- Freemium
- Subscription-Based