RealVNC Connect vs FixMe.IT

Struggling to choose between RealVNC Connect and FixMe.IT? Both products offer unique advantages, making it a tough decision.

RealVNC Connect is a Remote Work & Education solution with tags like remote-desktop, vnc, remote-control.

It boasts features such as Remote desktop access, File transfer, Multi-monitor support, Encrypted connections, Cross-platform support (Windows, Mac, Linux, Raspberry Pi, iOS, Android), Unattended access, Remote printing and pros including Easy to set up and use, Good performance, Secure encryption, Free version available, Works across different platforms and devices.

On the other hand, FixMe.IT is a Business & Commerce product tagged with service-desk, asset-management, ticketing, resource-planning, change-management, knowledge-base.

Its standout features include Incident management, Problem management, Change management, Release management, Service request management, Knowledge base, Asset management, Configuration management, Reporting and analytics, and it shines with pros like Easy to use interface, Customizable workflows, Robust access control, Native mobile apps, Integration with popular apps, Self-service portal.

To help you make an informed decision, we've compiled a comprehensive comparison of these two products, delving into their features, pros, cons, pricing, and more. Get ready to explore the nuances that set them apart and determine which one is the perfect fit for your requirements.

RealVNC Connect

RealVNC Connect

RealVNC Connect is a remote access and remote control software that allows users to securely access and control computers over the internet or local network. It utilizes the VNC protocol for remote access.

Categories:
Remote Work & Education Remote Access
remote-desktop vnc remote-control

RealVNC Connect Features

  1. Remote desktop access
  2. File transfer
  3. Multi-monitor support
  4. Encrypted connections
  5. Cross-platform support (Windows, Mac, Linux, Raspberry Pi, iOS, Android)
  6. Unattended access
  7. Remote printing

Pricing

  • Free
  • Subscription-Based

Pros

Easy to set up and use

Good performance

Secure encryption

Free version available

Works across different platforms and devices

Cons

Can be laggy over slower connections

Free version has limited features

Must port forward to access devices outside local network

FixMe.IT

FixMe.IT

FixMe.IT is an IT service desk and asset management software. It provides ticketing, resource planning, change management, and knowledge base capabilities for managing IT operations and providing internal support.

Categories:
Business & Commerce It Management
service-desk asset-management ticketing resource-planning change-management knowledge-base

FixMe.IT Features

  1. Incident management
  2. Problem management
  3. Change management
  4. Release management
  5. Service request management
  6. Knowledge base
  7. Asset management
  8. Configuration management
  9. Reporting and analytics

Pricing

  • Subscription-Based

Pros

Easy to use interface

Customizable workflows

Robust access control

Native mobile apps

Integration with popular apps

Self-service portal

Cons

Can be pricey for small teams

Limited custom code extensibility

Third-party integrations cost extra