Receptive.io vs UserVoice

Struggling to choose between Receptive.io and UserVoice? Both products offer unique advantages, making it a tough decision.

Receptive.io is a Ai Tools & Services solution with tags like feature-requests, product-feedback, roadmapping.

It boasts features such as Capture feature requests from multiple channels, Prioritize requests based on impact and effort, Roadmap to show planned features and release dates, Customer portal for transparency, Ideas board for feature brainstorming, Integrations with Jira, Trello, Slack etc. and pros including Centralizes customer feedback, Helps build customer-driven roadmap, Improves communication with users, Simple and intuitive interface, Robust feature request workflow.

On the other hand, UserVoice is a Business & Commerce product tagged with feedback, helpdesk, analytics.

Its standout features include Idea forums, Helpdesk ticketing, Customer support analytics, Feedback collection, Bug reporting, Feature requests, and it shines with pros like Easy to set up and use, Good integration options, Scales well for large companies, Good analytics and reporting, Improves customer engagement.

Feature	Receptive.io	UserVoice
Overall Score	N/A	N/A
Primary Category	Ai Tools & Services	Business & Commerce

Product Overview

Receptive.io

Description: Receptive.io is a feature request management and product feedback software. It allows product teams to capture feature requests from customers, prioritize features based on impact and effort, and keep customers in the loop about feature development. The software centralizes customer feedback to build a product roadmap aligned with what users want.

UserVoice

Description: UserVoice is a customer feedback and helpdesk software that allows companies to collect feature requests, bug reports, and feedback from customers. It includes capabilities like idea forums, helpdesk ticketing, customer support analytics, and more.

Key Features Comparison

Receptive.io Features

• Capture feature requests from multiple channels
• Prioritize requests based on impact and effort
• Roadmap to show planned features and release dates
• Customer portal for transparency
• Ideas board for feature brainstorming
• Integrations with Jira, Trello, Slack etc.

UserVoice Features

• Idea forums
• Helpdesk ticketing
• Customer support analytics
• Feedback collection
• Bug reporting
• Feature requests

Pros & Cons Analysis

Receptive.io

Pros

• Centralizes customer feedback
• Helps build customer-driven roadmap
• Improves communication with users
• Simple and intuitive interface
• Robust feature request workflow

Cons

• Can be pricey for smaller teams
• Lacks some reporting capabilities
• Mobile app needs improvement
• Steep learning curve initially

UserVoice

Pros

• Easy to set up and use
• Good integration options
• Scales well for large companies
• Good analytics and reporting
• Improves customer engagement

Cons

• Can get expensive for larger teams
• Limited customization options
• Mobile app needs improvement
• Steep learning curve initially

Pricing Comparison

Receptive.io

• Freemium
• Subscription-Based

UserVoice

• Freemium
• Subscription-Based