Receptive.io

Receptive.io

Receptive.io is a feature request management and product feedback software. It allows product teams to capture feature requests from customers, prioritize features based on impact and effort, and keep customers in the loop about feature development. The software centralizes custo
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feature-requests product-feedback roadmapping

Receptive.io: Feature Request Management & Product Feedback Software

Capture, prioritize and engage with customer feature requests to build a product roadmap aligned with user needs, centralize customer feedback and enhance collaboration among product teams.

What is Receptive.io?

Receptive.io is a cloud-based feature request management and product feedback software designed for product teams who want to capture feature requests from customers, gather meaningful product feedback, and build product roadmaps aligned with customer needs. With Receptive.io, product managers can:

  • Create public portals where customers can submit and vote on feature requests
  • Automatically analyze large volumes of customer feedback to surface top feature requests and pain points
  • Prioritize the product roadmap based on customer impact and development effort using advanced prioritization frameworks
  • Keep customers updated on which feature requests will be implemented through status updates and release notes
  • Integrate feedback into popular project management tools like Jira to track feature requests from ideation to launch

Receptive.io provides dashboards, views, and reports to help product teams identify trends in customer feedback over time. The software centralizes both solicited and unsolicited product feedback into one platform to eliminate siloed conversations and dispersed data. This gives product managers the insights they need to confidently determine what features will best serve users and impact business goals.

Receptive.io Features

Features

  1. Capture feature requests from multiple channels
  2. Prioritize requests based on impact and effort
  3. Roadmap to show planned features and release dates
  4. Customer portal for transparency
  5. Ideas board for feature brainstorming
  6. Integrations with Jira, Trello, Slack etc.

Pricing

  • Freemium
  • Subscription-Based

Pros

Centralizes customer feedback

Helps build customer-driven roadmap

Improves communication with users

Simple and intuitive interface

Robust feature request workflow

Cons

Can be pricey for smaller teams

Lacks some reporting capabilities

Mobile app needs improvement

Steep learning curve initially


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