UserVoice vs Receptive.io

Struggling to choose between UserVoice and Receptive.io? Both products offer unique advantages, making it a tough decision.

UserVoice is a Business & Commerce solution with tags like feedback, helpdesk, analytics.

It boasts features such as Idea forums, Helpdesk ticketing, Customer support analytics, Feedback collection, Bug reporting, Feature requests and pros including Easy to set up and use, Good integration options, Scales well for large companies, Good analytics and reporting, Improves customer engagement.

On the other hand, Receptive.io is a Ai Tools & Services product tagged with feature-requests, product-feedback, roadmapping.

Its standout features include Capture feature requests from multiple channels, Prioritize requests based on impact and effort, Roadmap to show planned features and release dates, Customer portal for transparency, Ideas board for feature brainstorming, Integrations with Jira, Trello, Slack etc., and it shines with pros like Centralizes customer feedback, Helps build customer-driven roadmap, Improves communication with users, Simple and intuitive interface, Robust feature request workflow.

To help you make an informed decision, we've compiled a comprehensive comparison of these two products, delving into their features, pros, cons, pricing, and more. Get ready to explore the nuances that set them apart and determine which one is the perfect fit for your requirements.

UserVoice

UserVoice

UserVoice is a customer feedback and helpdesk software that allows companies to collect feature requests, bug reports, and feedback from customers. It includes capabilities like idea forums, helpdesk ticketing, customer support analytics, and more.

Categories:
Business & Commerce Customer Support
feedback helpdesk analytics

UserVoice Features

  1. Idea forums
  2. Helpdesk ticketing
  3. Customer support analytics
  4. Feedback collection
  5. Bug reporting
  6. Feature requests

Pricing

  • Freemium
  • Subscription-Based

Pros

Easy to set up and use

Good integration options

Scales well for large companies

Good analytics and reporting

Improves customer engagement

Cons

Can get expensive for larger teams

Limited customization options

Mobile app needs improvement

Steep learning curve initially

Receptive.io

Receptive.io

Receptive.io is a feature request management and product feedback software. It allows product teams to capture feature requests from customers, prioritize features based on impact and effort, and keep customers in the loop about feature development. The software centralizes customer feedback to build a product roadmap aligned with what users want.

Categories:
Ai Tools & Services Product Management
feature-requests product-feedback roadmapping

Receptive.io Features

  1. Capture feature requests from multiple channels
  2. Prioritize requests based on impact and effort
  3. Roadmap to show planned features and release dates
  4. Customer portal for transparency
  5. Ideas board for feature brainstorming
  6. Integrations with Jira, Trello, Slack etc.

Pricing

  • Freemium
  • Subscription-Based

Pros

Centralizes customer feedback

Helps build customer-driven roadmap

Improves communication with users

Simple and intuitive interface

Robust feature request workflow

Cons

Can be pricey for smaller teams

Lacks some reporting capabilities

Mobile app needs improvement

Steep learning curve initially