Remote.it vs Cobrowse.io

Struggling to choose between Remote.it and Cobrowse.io? Both products offer unique advantages, making it a tough decision.

Remote.it is a Remote Work & Education solution with tags like remote-access, remote-support, it-management, screen-sharing.

It boasts features such as Screen sharing, Unattended remote access, Remote printing, File transfer, Remote reboot, Remote command prompt, Mobile device support, Multi-platform support (Windows, Mac, Linux), Remote monitoring, Chat, Annotations and pros including Easy to use interface, No client software required, Works through firewalls and proxies, Secure encrypted connections, Mobile apps available, Integrates with help desk platforms.

On the other hand, Cobrowse.io is a Online Services product tagged with cobrowsing, video-chat, screen-sharing, customer-engagement, realtime-support.

Its standout features include Co-browsing, Video chat, Screen sharing, Real-time support, Session recording, Agent collaboration, and it shines with pros like Improves customer engagement, Reduces support costs, Increases sales conversions, Enables remote troubleshooting, Builds trust through transparency.

Feature	Remote.it	Cobrowse.io
Overall Score	N/A	N/A
Primary Category	Remote Work & Education	Online Services

Product Overview

Remote.it

Description: Remote.it is a remote access and remote support software that allows IT professionals to remotely connect to computers and mobile devices to fix issues, provide support, and manage devices. It offers features like screen sharing, unattended access, multi-platform support, and mobile device support.

Cobrowse.io

Description: Cobrowse.io is a customer engagement platform that enables website visitors to interact with customer support agents in real-time through co-browsing, video chat, and screen sharing. It allows agents to guide visitors through the website and troubleshoot issues collaboratively.

Key Features Comparison

Remote.it Features

• Screen sharing
• Unattended remote access
• Remote printing
• File transfer
• Remote reboot
• Remote command prompt
• Mobile device support
• Multi-platform support (Windows, Mac, Linux)
• Remote monitoring
• Chat
• Annotations

Cobrowse.io Features

• Co-browsing
• Video chat
• Screen sharing
• Real-time support
• Session recording
• Agent collaboration

Pros & Cons Analysis

Remote.it

Pros

• Easy to use interface
• No client software required
• Works through firewalls and proxies
• Secure encrypted connections
• Mobile apps available
• Integrates with help desk platforms

Cons

• Limited free plan
• Can be expensive for larger teams
• Lacks some advanced features of competitors

Cobrowse.io

Pros

• Improves customer engagement
• Reduces support costs
• Increases sales conversions
• Enables remote troubleshooting
• Builds trust through transparency

Cons

• Can be perceived as invasive
• Requires training for agents
• Adds technical complexity
• Increases bandwidth usage
• Limits customer privacy

Pricing Comparison

Remote.it

• Freemium
• Subscription-Based

Cobrowse.io

• Freemium
• Subscription-Based