Remote.it vs Cobrowse.io

Struggling to choose between Remote.it and Cobrowse.io? Both products offer unique advantages, making it a tough decision.

Remote.it is a Remote Work & Education solution with tags like remote-access, remote-support, it-management, screen-sharing.

It boasts features such as Screen sharing, Unattended remote access, Remote printing, File transfer, Remote reboot, Remote command prompt, Mobile device support, Multi-platform support (Windows, Mac, Linux), Remote monitoring, Chat, Annotations and pros including Easy to use interface, No client software required, Works through firewalls and proxies, Secure encrypted connections, Mobile apps available, Integrates with help desk platforms.

On the other hand, Cobrowse.io is a Online Services product tagged with cobrowsing, video-chat, screen-sharing, customer-engagement, realtime-support.

Its standout features include Co-browsing, Video chat, Screen sharing, Real-time support, Session recording, Agent collaboration, and it shines with pros like Improves customer engagement, Reduces support costs, Increases sales conversions, Enables remote troubleshooting, Builds trust through transparency.

To help you make an informed decision, we've compiled a comprehensive comparison of these two products, delving into their features, pros, cons, pricing, and more. Get ready to explore the nuances that set them apart and determine which one is the perfect fit for your requirements.

Remote.it

Remote.it

Remote.it is a remote access and remote support software that allows IT professionals to remotely connect to computers and mobile devices to fix issues, provide support, and manage devices. It offers features like screen sharing, unattended access, multi-platform support, and mobile device support.

Categories:
remote-access remote-support it-management screen-sharing

Remote.it Features

  1. Screen sharing
  2. Unattended remote access
  3. Remote printing
  4. File transfer
  5. Remote reboot
  6. Remote command prompt
  7. Mobile device support
  8. Multi-platform support (Windows, Mac, Linux)
  9. Remote monitoring
  10. Chat
  11. Annotations

Pricing

  • Freemium
  • Subscription-Based

Pros

Easy to use interface

No client software required

Works through firewalls and proxies

Secure encrypted connections

Mobile apps available

Integrates with help desk platforms

Cons

Limited free plan

Can be expensive for larger teams

Lacks some advanced features of competitors


Cobrowse.io

Cobrowse.io

Cobrowse.io is a customer engagement platform that enables website visitors to interact with customer support agents in real-time through co-browsing, video chat, and screen sharing. It allows agents to guide visitors through the website and troubleshoot issues collaboratively.

Categories:
cobrowsing video-chat screen-sharing customer-engagement realtime-support

Cobrowse.io Features

  1. Co-browsing
  2. Video chat
  3. Screen sharing
  4. Real-time support
  5. Session recording
  6. Agent collaboration

Pricing

  • Freemium
  • Subscription-Based

Pros

Improves customer engagement

Reduces support costs

Increases sales conversions

Enables remote troubleshooting

Builds trust through transparency

Cons

Can be perceived as invasive

Requires training for agents

Adds technical complexity

Increases bandwidth usage

Limits customer privacy