Remotix vs GoTo Resolve

Struggling to choose between Remotix and GoTo Resolve? Both products offer unique advantages, making it a tough decision.

Remotix is a Remote Work & Education solution with tags like remote-desktop, remote-access, file-transfer, vpn, crossplatform.

It boasts features such as Remote desktop access, File transfer, VPN connections, Cross-platform - works on Windows, Mac, Linux, iOS and Android, Collaboration tools, Recording remote sessions, Drag and drop file transfers, Multi-monitor support, Wake-on-LAN, Port forwarding, Copy-paste between local and remote machine, End-to-end encryption and pros including Easy to use interface, Good performance, Reliable connections, Secure encryption, Affordable pricing.

On the other hand, GoTo Resolve is a Business & Commerce product tagged with help-desk, it-support, ticket-management, slas, asset-tracking, knowledge-base.

Its standout features include Ticket management, SLA management, Asset tracking, Knowledge base, Reporting and analytics, Automation and workflows, Self-service portal, Integration with other tools, and it shines with pros like Intuitive and easy to use interface, Robust ticket management capabilities, Powerful automation features, Good knowledge base and self-service options, Flexible pricing options.

Feature	Remotix	GoTo Resolve
Overall Score	N/A	N/A
Primary Category	Remote Work & Education	Business & Commerce

Product Overview

Remotix

Description: Remotix is a remote desktop software that allows users to securely access computers and servers from any device. It enables remote control, file transfer, VPN connections, and more. Remotix works across platforms and emphasizes ease of use and versatility.

GoTo Resolve

Description: GoTo Resolve is a help desk and IT support software designed to streamline customer support and manage IT tickets and tasks. It includes features like ticket management, SLAs, asset tracking, knowledge base, etc.

Key Features Comparison

Remotix Features

• Remote desktop access
• File transfer
• VPN connections
• Cross-platform - works on Windows, Mac, Linux, iOS and Android
• Collaboration tools
• Recording remote sessions
• Drag and drop file transfers
• Multi-monitor support
• Wake-on-LAN
• Port forwarding
• Copy-paste between local and remote machine
• End-to-end encryption

GoTo Resolve Features

• Ticket management
• SLA management
• Asset tracking
• Knowledge base
• Reporting and analytics
• Automation and workflows
• Self-service portal
• Integration with other tools

Pros & Cons Analysis

Remotix

Pros

• Easy to use interface
• Good performance
• Reliable connections
• Secure encryption
• Affordable pricing

Cons

• Limited free version
• Can be laggy on slower connections
• Lacks some advanced features of competitors

GoTo Resolve

Pros

• Intuitive and easy to use interface
• Robust ticket management capabilities
• Powerful automation features
• Good knowledge base and self-service options
• Flexible pricing options

Cons

• Mobile app could be better
• Setup and configuration can be complex initially
• Reporting is not as customizable as some competitors
• Lacks native social media integration

Pricing Comparison

Remotix

• Freemium
• Subscription-Based

GoTo Resolve

• Freemium
• Subscription-Based