Remotix vs GoTo Resolve

Struggling to choose between Remotix and GoTo Resolve? Both products offer unique advantages, making it a tough decision.

Remotix is a Remote Work & Education solution with tags like remote-desktop, remote-access, file-transfer, vpn, crossplatform.

It boasts features such as Remote desktop access, File transfer, VPN connections, Cross-platform - works on Windows, Mac, Linux, iOS and Android, Collaboration tools, Recording remote sessions, Drag and drop file transfers, Multi-monitor support, Wake-on-LAN, Port forwarding, Copy-paste between local and remote machine, End-to-end encryption and pros including Easy to use interface, Good performance, Reliable connections, Secure encryption, Affordable pricing.

On the other hand, GoTo Resolve is a Business & Commerce product tagged with help-desk, it-support, ticket-management, slas, asset-tracking, knowledge-base.

Its standout features include Ticket management, SLA management, Asset tracking, Knowledge base, Reporting and analytics, Automation and workflows, Self-service portal, Integration with other tools, and it shines with pros like Intuitive and easy to use interface, Robust ticket management capabilities, Powerful automation features, Good knowledge base and self-service options, Flexible pricing options.

To help you make an informed decision, we've compiled a comprehensive comparison of these two products, delving into their features, pros, cons, pricing, and more. Get ready to explore the nuances that set them apart and determine which one is the perfect fit for your requirements.

Remotix

Remotix

Remotix is a remote desktop software that allows users to securely access computers and servers from any device. It enables remote control, file transfer, VPN connections, and more. Remotix works across platforms and emphasizes ease of use and versatility.

Categories:
remote-desktop remote-access file-transfer vpn crossplatform

Remotix Features

  1. Remote desktop access
  2. File transfer
  3. VPN connections
  4. Cross-platform - works on Windows, Mac, Linux, iOS and Android
  5. Collaboration tools
  6. Recording remote sessions
  7. Drag and drop file transfers
  8. Multi-monitor support
  9. Wake-on-LAN
  10. Port forwarding
  11. Copy-paste between local and remote machine
  12. End-to-end encryption

Pricing

  • Freemium
  • Subscription-Based

Pros

Easy to use interface

Good performance

Reliable connections

Secure encryption

Affordable pricing

Cons

Limited free version

Can be laggy on slower connections

Lacks some advanced features of competitors


GoTo Resolve

GoTo Resolve

GoTo Resolve is a help desk and IT support software designed to streamline customer support and manage IT tickets and tasks. It includes features like ticket management, SLAs, asset tracking, knowledge base, etc.

Categories:
help-desk it-support ticket-management slas asset-tracking knowledge-base

GoTo Resolve Features

  1. Ticket management
  2. SLA management
  3. Asset tracking
  4. Knowledge base
  5. Reporting and analytics
  6. Automation and workflows
  7. Self-service portal
  8. Integration with other tools

Pricing

  • Freemium
  • Subscription-Based

Pros

Intuitive and easy to use interface

Robust ticket management capabilities

Powerful automation features

Good knowledge base and self-service options

Flexible pricing options

Cons

Mobile app could be better

Setup and configuration can be complex initially

Reporting is not as customizable as some competitors

Lacks native social media integration