Repuso vs Reviewshake

Struggling to choose between Repuso and Reviewshake? Both products offer unique advantages, making it a tough decision.

Repuso is a Business & Commerce solution with tags like customer-support, shared-inboxes, canned-responses, slas.

It boasts features such as Shared team inboxes, Automated workflows, SLA policies, Canned responses, Conversation tagging, Real-time team collaboration, Knowledge base, Help desk ticketing, Customer satisfaction surveys and pros including Intuitive and easy to use interface, Powerful automation capabilities, Robust knowledge base, Shared team inboxes improve collaboration, Canned responses save time responding to common queries, SLAs help ensure timely response to tickets, Affordable pricing.

On the other hand, Reviewshake is a Business & Commerce product tagged with reviews, feedback, analytics.

Its standout features include Review collection widgets, Intelligent review filtering, Review syndication to major sites, Analytics on review performance, and it shines with pros like Easy to collect reviews, Filters out poor quality reviews, Distributes reviews widely, Provides insights into review performance.

To help you make an informed decision, we've compiled a comprehensive comparison of these two products, delving into their features, pros, cons, pricing, and more. Get ready to explore the nuances that set them apart and determine which one is the perfect fit for your requirements.

Repuso

Repuso

Repuso is a customer support software that allows companies to easily manage customer queries and requests. It streamlines the support process with features like shared inboxes, canned responses, and SLAs.

Categories:
customer-support shared-inboxes canned-responses slas

Repuso Features

  1. Shared team inboxes
  2. Automated workflows
  3. SLA policies
  4. Canned responses
  5. Conversation tagging
  6. Real-time team collaboration
  7. Knowledge base
  8. Help desk ticketing
  9. Customer satisfaction surveys

Pricing

  • Freemium
  • Subscription-Based

Pros

Intuitive and easy to use interface

Powerful automation capabilities

Robust knowledge base

Shared team inboxes improve collaboration

Canned responses save time responding to common queries

SLAs help ensure timely response to tickets

Affordable pricing

Cons

Can take time to set up initially

Mobile app lacks some features

Advanced reporting requires higher tier plan

No native phone or live chat support


Reviewshake

Reviewshake

Reviewshake is a software that helps businesses collect and manage customer reviews. It provides review collection widgets, intelligent review filtering, review syndication to major sites, and analytics on review performance.

Categories:
reviews feedback analytics

Reviewshake Features

  1. Review collection widgets
  2. Intelligent review filtering
  3. Review syndication to major sites
  4. Analytics on review performance

Pricing

  • Subscription-Based

Pros

Easy to collect reviews

Filters out poor quality reviews

Distributes reviews widely

Provides insights into review performance

Cons

May require integration work

Additional monthly cost

Setup can be complex

Analytics may be limited