Repuso vs Reviewshake

Struggling to choose between Repuso and Reviewshake? Both products offer unique advantages, making it a tough decision.

Repuso is a Business & Commerce solution with tags like customer-support, shared-inboxes, canned-responses, slas.

It boasts features such as Shared team inboxes, Automated workflows, SLA policies, Canned responses, Conversation tagging, Real-time team collaboration, Knowledge base, Help desk ticketing, Customer satisfaction surveys and pros including Intuitive and easy to use interface, Powerful automation capabilities, Robust knowledge base, Shared team inboxes improve collaboration, Canned responses save time responding to common queries, SLAs help ensure timely response to tickets, Affordable pricing.

On the other hand, Reviewshake is a Business & Commerce product tagged with reviews, feedback, analytics.

Its standout features include Review collection widgets, Intelligent review filtering, Review syndication to major sites, Analytics on review performance, and it shines with pros like Easy to collect reviews, Filters out poor quality reviews, Distributes reviews widely, Provides insights into review performance.

Feature	Repuso	Reviewshake
Overall Score	N/A	N/A
Primary Category	Business & Commerce	Business & Commerce

Product Overview

Repuso

Description: Repuso is a customer support software that allows companies to easily manage customer queries and requests. It streamlines the support process with features like shared inboxes, canned responses, and SLAs.

Reviewshake

Description: Reviewshake is a software that helps businesses collect and manage customer reviews. It provides review collection widgets, intelligent review filtering, review syndication to major sites, and analytics on review performance.

Key Features Comparison

Repuso Features

• Shared team inboxes
• Automated workflows
• SLA policies
• Canned responses
• Conversation tagging
• Real-time team collaboration
• Knowledge base
• Help desk ticketing
• Customer satisfaction surveys

Reviewshake Features

• Review collection widgets
• Intelligent review filtering
• Review syndication to major sites
• Analytics on review performance

Pros & Cons Analysis

Repuso

Pros

• Intuitive and easy to use interface
• Powerful automation capabilities
• Robust knowledge base
• Shared team inboxes improve collaboration
• Canned responses save time responding to common queries
• SLAs help ensure timely response to tickets
• Affordable pricing

Cons

• Can take time to set up initially
• Mobile app lacks some features
• Advanced reporting requires higher tier plan
• No native phone or live chat support

Reviewshake

Pros

• Easy to collect reviews
• Filters out poor quality reviews
• Distributes reviews widely
• Provides insights into review performance

Cons

• May require integration work
• Additional monthly cost
• Setup can be complex
• Analytics may be limited

Pricing Comparison

Repuso

• Freemium
• Subscription-Based

Reviewshake

• Subscription-Based