ResellerRatings vs Trustpilot

Struggling to choose between ResellerRatings and Trustpilot? Both products offer unique advantages, making it a tough decision.

ResellerRatings is a Business & Commerce solution with tags like reviews, ratings, ecommerce, customer-feedback.

It boasts features such as Allows customers to rate and review shopping experiences, Aggregates millions of reviews across thousands of retailers, Helps consumers make informed purchasing decisions, Provides reputation management tools for retailers and pros including Large database of authentic reviews, Unbiased reviews from real customers, Helps find best products and retailers, Improves customer satisfaction and loyalty.

On the other hand, Trustpilot is a Business & Commerce product tagged with reviews, ratings, reputation-management, customer-feedback.

Its standout features include Allows consumers to leave reviews and ratings for businesses, Businesses can respond to reviews and manage their reputation, Consumers can share reviews on social media, Businesses can collect and analyze customer feedback, Review widget can be embedded on business websites, Mobile apps for consumers and businesses, and it shines with pros like Helps build trust and social proof for businesses, Provides marketplace transparency for consumers, User-friendly interface, Detailed analytics and insights, Integrates with other platforms.

To help you make an informed decision, we've compiled a comprehensive comparison of these two products, delving into their features, pros, cons, pricing, and more. Get ready to explore the nuances that set them apart and determine which one is the perfect fit for your requirements.

ResellerRatings

ResellerRatings

ResellerRatings is a customer review website for online stores. It allows customers to rate and review their shopping experiences to help other consumers make informed decisions. The platform aggregates millions of reviews across thousands of online retailers.

Categories:
reviews ratings ecommerce customer-feedback

ResellerRatings Features

  1. Allows customers to rate and review shopping experiences
  2. Aggregates millions of reviews across thousands of retailers
  3. Helps consumers make informed purchasing decisions
  4. Provides reputation management tools for retailers

Pricing

  • Freemium
  • Subscription-Based

Pros

Large database of authentic reviews

Unbiased reviews from real customers

Helps find best products and retailers

Improves customer satisfaction and loyalty

Cons

Potential for fake or biased reviews

Not all retailers are covered

Hard to monitor all reviews

Can damage retailer reputation


Trustpilot

Trustpilot

Trustpilot is an online review platform where customers can leave reviews and ratings for businesses. Businesses can claim their Trustpilot profile to respond to reviews and manage their online reputation.

Categories:
reviews ratings reputation-management customer-feedback

Trustpilot Features

  1. Allows consumers to leave reviews and ratings for businesses
  2. Businesses can respond to reviews and manage their reputation
  3. Consumers can share reviews on social media
  4. Businesses can collect and analyze customer feedback
  5. Review widget can be embedded on business websites
  6. Mobile apps for consumers and businesses

Pricing

  • Freemium
  • Subscription-Based

Pros

Helps build trust and social proof for businesses

Provides marketplace transparency for consumers

User-friendly interface

Detailed analytics and insights

Integrates with other platforms

Cons

Potential for fake or biased reviews

Hard to remove fraudulent reviews

Some features are only available on paid plans

May require extra work to manage incoming reviews