ResponseTek vs iPerceptions

Struggling to choose between ResponseTek and iPerceptions? Both products offer unique advantages, making it a tough decision.

ResponseTek is a Business & Commerce solution with tags like surveys, text-analytics, social-media-monitoring, customer-feedback.

It boasts features such as Online surveys, Text analytics, Social media monitoring, Feedback collection across customer touchpoints, Tools to gather customer insights, Ability to take action on customer feedback and pros including Gathers feedback from multiple sources, Provides insights into customer satisfaction, Enables companies to improve customer experience, Integrates with CRM and other systems, Scalable to large customer bases.

On the other hand, iPerceptions is a Business & Commerce product tagged with customer-experience, surveys, analytics.

Its standout features include Real-time feedback collection through surveys, Customer journey analytics, Session replay technology, Integration with call centers, Custom reporting and dashboards, Text analytics for open-ended responses, Alerts and workflow automation, and it shines with pros like Provides actionable insights into customer experience, Identifies pain points and areas for improvement, Integrates qualitative and quantitative data, Easy to implement and use, Scales to collect large sample sizes.

To help you make an informed decision, we've compiled a comprehensive comparison of these two products, delving into their features, pros, cons, pricing, and more. Get ready to explore the nuances that set them apart and determine which one is the perfect fit for your requirements.