Description: Responsly is a customer service software that allows companies to manage customer conversations across multiple channels like email, live chat, messaging apps, and social media from a unified inbox. It helps streamline workflow and enhance productivity.
Type: software
Description: Sentimy is a business intelligence software that specializes in text analytics and language models. It analyzes conversations from various sources like chatbots, support tickets or social media to gain customer insights and identify trends and sentiment towards products or services.
Type: software