Sentimy

Sentimy is a business intelligence software that specializes in text analytics and language models. It analyzes conversations from various sources like chatbots, support tickets or social media to gain customer insights and identify trends and sentiment towards products or services.

Sentimy alternatives ➤

What is Sentimy?

Sentimy is a cloud-based business intelligence and analytics platform focused on natural language processing (NLP) and text analysis. It ingests conversations from sources like chat logs, support tickets, surveys, review sites or social media and performs semantic analysis to deliver actionable insights.

Some key capabilities of Sentimy include:

Sentiment analysis - Determine how customers feel about brands, products, or services
Intent analysis - Understand customer goals and intents from conversations
Topic modelling - Automatically detect main themes and topics customers are discussing
Auto-tagging - Tag conversations based on topics, intents, and entities
Customer segmentation - Group customers into personas based on needs, behaviors and other attributes
Journey mapping - Map common customer journeys to highlight pain points and opportunities
Integrations - Connect to conversation sources like Zendesk, Salesforce, Twitter, etc.
Custom dictionaries - Tailor entity recognition to industry terminology
Customizable dashboards - Visualize key metrics and insights tailored to business needs

By unlocking insights from customer conversations, Sentimy enables organizations to identify rising issues faster, understand customer needs better and take data-driven actions to serve them.

Official Links

Official Website
www.sentimy.com

The Best Sentimy Alternatives

Top Apps like Sentimy

SurveyMonkey, EUSurvey, SurveyJS, Engageform, Exam.net, Survio, Spokk, Pollscape, Zync Free Surveys, Responsly, PaperSurvey.io, Upinion are some alternatives to Sentimy.

Sugggest an alternative ❐

SurveyMonkey

SurveyMonkey is one of the world's leading online survey platforms, enabling individuals and organizations to create and distribute professional online surveys and analyze results quickly and easily. Founded in 1999, SurveyMonkey offers users a variety of features and capabilities:User-friendly drag-and-drop survey builder with a variety of customizable templates, designs, and...

EUSurvey

EUSurvey is an open-source online survey and questionnaire tool developed and maintained by the European Commission. It allows users to create and publish professional-looking online surveys and questionnaires quickly and easily. Some key features of EUSurvey include:Customizable survey themes and templates - Choose from a variety of templates and...

SurveyJS

SurveyJS is an open-source JavaScript library for building beautiful online surveys, quizzes, polls, and questionnaires. Some key features include:Lots of built-in question types like text, multiple choice, rating, matrix, etc.Support for complex survey logic and pipingResponsive themes and UI customizationMulti-language supportData validation and error handlingWorks well across devices...

Engageform

Engageform is an easy-to-use online form and survey builder that enables users to quickly create customized forms, surveys, quizzes, polls, and more. It has an intuitive drag-and-drop form builder interface that allows anyone to build professional looking forms without coding. Users can add various form elements like text fields, checkboxes...

Exam.net

Exam.net is a comprehensive online assessment and testing platform designed for academic institutions, businesses, training organizations, and certification providers. It allows users to create, deliver, and automatically grade exams securely online.Key features of Exam.net include:Intuitive quiz and test builder with various question types including multiple choice...

Survio

Survio is an user-friendly online survey software and questionnaire tool used by market researchers, academic researchers, HR managers, students, bloggers and more to create surveys, distribute them, collect responses and analyze results.Key features include:Variety of professional, customizable survey templatesDrag & drop survey builder with different question types including...

Spokk

Spokk is a free and open-source audio player application available for Windows, Mac, and Linux operating systems. It is designed to help users play and manage their music libraries and audio files.Some key features of Spokk include:Intuitive user interface with different visual themesSupport for common audio formats like...

Pollscape

Pollscape is an intuitive online survey and polling application that makes it easy for anyone to create professional polls, quizzes, questionnaires, and more. Some key features include:Customizable templates - Choose from a variety of beautifully designed templates and customize them by adding your brand colors, logo, and images.Advanced...

Zync Free Surveys

Zync Free Surveys is a free online survey and questionnaire tool designed for individuals and small businesses. It allows users to create unlimited surveys with up to 10 questions and 100 responses per survey.Some key features of Zync Free Surveys include:Drag-and-drop survey builder that makes creating surveys simple and intuitiveSupports...

Responsly

Responsly is a cloud-based customer service software designed to help companies provide exceptional customer support across multiple channels. It brings all customer conversations from channels like email, live chat, messaging apps, and social media into one unified inbox.Key features of Responsly include:Unified inbox to manage customer queries from...

PaperSurvey.io

PaperSurvey.io is a powerful yet easy-to-use online survey and form building application. It enables users to quickly create surveys, quizzes, registration forms, and more using a intuitive drag-and-drop builder.Some key features of PaperSurvey.io include:Various customizable survey themes and templates to choose fromAdvanced logic options like skip...

Upinion

Upinion is a user-friendly feedback and survey software designed to help organizations better understand their customers and employees. With Upinion, you can:Easily create surveys, polls, NPS questionnaires, and more using the intuitive drag-and-drop survey builderSend surveys via email, text messages, web links, QR codes, or integrate them into your...