Rolisteam vs DM Helpmate

Struggling to choose between Rolisteam and DM Helpmate? Both products offer unique advantages, making it a tough decision.

Rolisteam is a Gaming Software solution with tags like virtual-tabletop, dice-roller, character-sheets, maps, chat.

It boasts features such as Virtual tabletop for pen & paper RPGs, Dice rolling, Character sheets, Maps, Chat, Audio/video conferencing, File sharing, Fog of war, Initiative tracker and pros including Free and open source, Cross-platform (Windows, Mac, Linux), Active development, Good community support.

On the other hand, DM Helpmate is a Business & Commerce product tagged with live-chat, email, social-media, customer-support, conversations, metrics.

Its standout features include Live chat, Email support, Social media support, Real-time customer assistance, Multi-channel conversation management, Support metrics analysis, and it shines with pros like Improves customer satisfaction, Increases sales conversions, Provides quick responses to customers, Integrates with popular platforms, Easy to use interface.

To help you make an informed decision, we've compiled a comprehensive comparison of these two products, delving into their features, pros, cons, pricing, and more. Get ready to explore the nuances that set them apart and determine which one is the perfect fit for your requirements.

Rolisteam

Rolisteam

Rolisteam is a free and open source virtual tabletop software for pen and paper role-playing games. It allows game masters and players to meet online and use dice, maps, character sheets, chat, and more tools to play their favorite RPGs.

Categories:
Gaming Software Tabletop Rpg
virtual-tabletop dice-roller character-sheets maps chat

Rolisteam Features

  1. Virtual tabletop for pen & paper RPGs
  2. Dice rolling
  3. Character sheets
  4. Maps
  5. Chat
  6. Audio/video conferencing
  7. File sharing
  8. Fog of war
  9. Initiative tracker

Pricing

  • Free
  • Open Source

Pros

Free and open source

Cross-platform (Windows, Mac, Linux)

Active development

Good community support

Cons

Steep learning curve

Can be resource intensive

Limited mobile support

Fewer features than some commercial VTTs

DM Helpmate

DM Helpmate

DM Helpmate is a customer service software designed for live chat, email and social media support. It allows businesses to provide real-time assistance to customers, manage conversations across multiple channels, and analyze support metrics.

Categories:
Business & Commerce Customer Service
live-chat email social-media customer-support conversations metrics

DM Helpmate Features

  1. Live chat
  2. Email support
  3. Social media support
  4. Real-time customer assistance
  5. Multi-channel conversation management
  6. Support metrics analysis

Pricing

  • Subscription-Based
  • Pay-As-You-Go

Pros

Improves customer satisfaction

Increases sales conversions

Provides quick responses to customers

Integrates with popular platforms

Easy to use interface

Cons

Can be expensive for small businesses

Limited customization options

Requires training for agents

No phone support

Third-party integrations may have limitations