Saleschat vs Crisp

Struggling to choose between Saleschat and Crisp? Both products offer unique advantages, making it a tough decision.

Saleschat is a Social & Communications solution with tags like chat, live-chat, sales, lead-generation.

It boasts features such as Real-time chat, Lead qualification, Appointment scheduling, Team inbox, Visitor tracking, Custom chat forms, Chatbots, Reporting and analytics and pros including Easy to use interface, Mobile optimization, Integrations with popular CRMs, Lead scoring and routing, Customizable chat forms, Chatbot builder, Visitor tracking and analytics.

On the other hand, Crisp is a Social & Communications product tagged with messaging, chat, email, sms, social-media, customer-service, customer-support.

Its standout features include Unified inbox, Live chat, Email, SMS, Social media integration, Team collaboration, Conversation routing, Canned responses, Reporting and analytics, and it shines with pros like Omnichannel support, Easy to use interface, Scalable, Integrations with other tools, Real-time team collaboration, Powerful analytics.

Feature	Saleschat	Crisp
Overall Score	N/A	N/A
Primary Category	Social & Communications	Social & Communications

Product Overview

Saleschat

Description: Saleschat is a live chat and sales engagement platform designed for sales teams. It allows representatives to chat with website visitors in real-time to qualify leads, answer questions, and book meetings.

Crisp

Description: Crisp is a customer messaging platform that allows companies to have conversations with customers across multiple channels like chat, email, SMS, social media, and more. It enables teams to provide real-time support and sales through an integrated centralized inbox.

Key Features Comparison

Saleschat Features

• Real-time chat
• Lead qualification
• Appointment scheduling
• Team inbox
• Visitor tracking
• Custom chat forms
• Chatbots
• Reporting and analytics

Crisp Features

• Unified inbox
• Live chat
• Email
• SMS
• Social media integration
• Team collaboration
• Conversation routing
• Canned responses
• Reporting and analytics

Pros & Cons Analysis

Saleschat

Pros

• Easy to use interface
• Mobile optimization
• Integrations with popular CRMs
• Lead scoring and routing
• Customizable chat forms
• Chatbot builder
• Visitor tracking and analytics

Cons

• Limited customization options
• No phone or email support
• Lack of advanced features like co-browsing
• Can be pricey for small teams

Crisp

Pros

• Omnichannel support
• Easy to use interface
• Scalable
• Integrations with other tools
• Real-time team collaboration
• Powerful analytics

Cons

• Can be pricey for small teams
• Limited customization options
• No phone support
• Steep learning curve initially

Pricing Comparison

Saleschat

• Subscription-Based

Crisp

• Freemium
• Subscription-Based