SalesHandy vs HelpRange

Struggling to choose between SalesHandy and HelpRange? Both products offer unique advantages, making it a tough decision.

SalesHandy is a Business & Commerce solution with tags like sales, crm, lead-management, contact-management, sales-automation.

It boasts features such as Contact Management, Lead Management, Deal Tracking, Email Integration, Sales Forecasting, Reporting and Analytics, Mobile App, Integrations and pros including Easy to use interface, Affordable pricing, Lead scoring and rating, Built-in sales reports, Email tracking and templates, Mobile access.

On the other hand, HelpRange is a Business & Commerce product tagged with knowledge-base, live-chat, help-desk, customer-support.

Its standout features include Knowledge base to create and organize help articles, Live chat to interact with customers in real-time, Help desk to manage and respond to support tickets, Customer self-service portal, SLA and response time management, Canned responses to quickly answer common questions, Real-time analytics and reports, and it shines with pros like Intuitive and easy to use, Great knowledge base capabilities, Multiple support channels - chat, email, social, Helpful canned responses feature, Good value for money.

To help you make an informed decision, we've compiled a comprehensive comparison of these two products, delving into their features, pros, cons, pricing, and more. Get ready to explore the nuances that set them apart and determine which one is the perfect fit for your requirements.

SalesHandy

SalesHandy

SalesHandy is a cloud-based sales CRM software designed for small to medium sized businesses. It includes lead, contact, account management, sales forecasting, email integration, and other sales automation features.

Categories:
sales crm lead-management contact-management sales-automation

SalesHandy Features

  1. Contact Management
  2. Lead Management
  3. Deal Tracking
  4. Email Integration
  5. Sales Forecasting
  6. Reporting and Analytics
  7. Mobile App
  8. Integrations

Pricing

  • Freemium
  • Subscription-Based

Pros

Easy to use interface

Affordable pricing

Lead scoring and rating

Built-in sales reports

Email tracking and templates

Mobile access

Cons

Limited customization options

No offline access

Lacks some advanced CRM features


HelpRange

HelpRange

HelpRange is a customer service software that provides knowledge base, live chat, and help desk features to assist companies in delivering excellent customer support. It allows companies to easily create help articles, interact with customers in real-time through chat, and manage support tickets.

Categories:
knowledge-base live-chat help-desk customer-support

HelpRange Features

  1. Knowledge base to create and organize help articles
  2. Live chat to interact with customers in real-time
  3. Help desk to manage and respond to support tickets
  4. Customer self-service portal
  5. SLA and response time management
  6. Canned responses to quickly answer common questions
  7. Real-time analytics and reports

Pricing

  • Free
  • Freemium
  • Subscription-Based

Pros

Intuitive and easy to use

Great knowledge base capabilities

Multiple support channels - chat, email, social

Helpful canned responses feature

Good value for money

Cons

Mobile app could be better

Some limitations in free plan

Ticket automation is limited

Lacks advanced reporting features