SatisMeter vs Positively Free NPS

Struggling to choose between SatisMeter and Positively Free NPS? Both products offer unique advantages, making it a tough decision.

SatisMeter is a Business & Commerce solution with tags like survey, feedback, analytics.

It boasts features such as Create and send surveys via email, web, mobile app, Integrate with CRM, helpdesk, marketing automation tools, Real-time dashboard to view survey responses, Sentiment analysis and text analytics on open-ended questions, Custom reporting and data exports, Anonymous survey option to protect respondent privacy, Multilingual surveys and pros including Easy to create and customize surveys, Robust analytics and reporting, Integrates with many business systems, Mobile app for collecting feedback on-the-go, Helps identify areas for improvement.

On the other hand, Positively Free NPS is a Business & Commerce product tagged with opensource, net-promoter-score, nps, customer-loyalty, customer-feedback.

Its standout features include Open-source Net Promoter Score software, Gather customer feedback via email surveys, Data analysis tools to measure customer loyalty, and it shines with pros like Free and open-source, Customizable survey templates, Detailed customer feedback analytics.

To help you make an informed decision, we've compiled a comprehensive comparison of these two products, delving into their features, pros, cons, pricing, and more. Get ready to explore the nuances that set them apart and determine which one is the perfect fit for your requirements.

SatisMeter

SatisMeter

SatisMeter is a customer satisfaction feedback and survey software. It allows businesses to create surveys, collect feedback from customers across channels, analyze responses, and gain insights to improve products, services and experiences.

Categories:
survey feedback analytics

SatisMeter Features

  1. Create and send surveys via email, web, mobile app
  2. Integrate with CRM, helpdesk, marketing automation tools
  3. Real-time dashboard to view survey responses
  4. Sentiment analysis and text analytics on open-ended questions
  5. Custom reporting and data exports
  6. Anonymous survey option to protect respondent privacy
  7. Multilingual surveys

Pricing

  • Freemium
  • Subscription-Based

Pros

Easy to create and customize surveys

Robust analytics and reporting

Integrates with many business systems

Mobile app for collecting feedback on-the-go

Helps identify areas for improvement

Cons

Can get expensive for large survey volumes

Advanced features like data exports require higher tiers

Setup and learning curve may be steep for non-technical users


Positively Free NPS

Positively Free NPS

Positively Free NPS is an open-source Net Promoter Score software designed for gathering customer feedback. It allows sending NPS surveys via email and features data analysis tools to measure customer loyalty.

Categories:
opensource net-promoter-score nps customer-loyalty customer-feedback

Positively Free NPS Features

  1. Open-source Net Promoter Score software
  2. Gather customer feedback via email surveys
  3. Data analysis tools to measure customer loyalty

Pricing

  • Open Source

Pros

Free and open-source

Customizable survey templates

Detailed customer feedback analytics

Cons

Limited survey distribution channels

May require technical expertise to set up

Fewer features compared to paid NPS tools