Description: Sentopia is a customer sentiment analysis tool that uses AI and NLP to analyze customer conversations across channels like phone, email, chat, and social media. It automatically detects sentiment, intent, topics, and emerging issues to give businesses insights into the voice of the customer.
Type: software
Description: tawk.to is a free live chat software that allows websites to talk to visitors in real-time. It's easy to set up with no downloads required, has customizable widgets, and provides visitor analytics.
Type: software
Pricing: Freemium