SetuServ vs SurveyLab

Struggling to choose between SetuServ and SurveyLab? Both products offer unique advantages, making it a tough decision.

SetuServ is a Business & Commerce solution with tags like help-desk, ticket-tracking, knowledge-base.

It boasts features such as Ticket management, Asset tracking, Knowledge base, Reporting and pros including Open source and free, Customizable and extensible, Active community support, Integrates with many tools.

On the other hand, SurveyLab is a Business & Commerce product tagged with survey, questionnaire, form-builder.

Its standout features include Drag-and-drop form builder, Various question types, Customizable survey design, Integrations with third-party apps, Response analysis and reporting, White-label branding, Multilingual support, Logic branching and skip logic, Real-time response monitoring, Mobile-friendly surveys, and it shines with pros like Intuitive and user-friendly interface, Wide range of question types and customization options, Robust data analysis and reporting tools, Seamless integration with popular apps and platforms, Affordable pricing options for different business needs.

To help you make an informed decision, we've compiled a comprehensive comparison of these two products, delving into their features, pros, cons, pricing, and more. Get ready to explore the nuances that set them apart and determine which one is the perfect fit for your requirements.

SetuServ

SetuServ

SetuServ is an open-source help desk and IT service management software. It allows companies to track, organize and solve customer support tickets and IT issues. Key features include ticket management, asset tracking, knowledge base, and reporting.

Categories:
help-desk ticket-tracking knowledge-base

SetuServ Features

  1. Ticket management
  2. Asset tracking
  3. Knowledge base
  4. Reporting

Pricing

  • Open Source
  • Custom Pricing

Pros

Open source and free

Customizable and extensible

Active community support

Integrates with many tools

Cons

Steep learning curve

Limited native mobile apps

Can be resource intensive

Lacks some advanced features


SurveyLab

SurveyLab

SurveyLab is an online survey and questionnaire builder that allows users to easily create professional surveys, distribute them, and analyze responses. It has a drag-and-drop form builder, various question types, the ability to customize survey design, and integrations with third-party apps.

Categories:
survey questionnaire form-builder

SurveyLab Features

  1. Drag-and-drop form builder
  2. Various question types
  3. Customizable survey design
  4. Integrations with third-party apps
  5. Response analysis and reporting
  6. White-label branding
  7. Multilingual support
  8. Logic branching and skip logic
  9. Real-time response monitoring
  10. Mobile-friendly surveys

Pricing

  • Freemium
  • Subscription-Based

Pros

Intuitive and user-friendly interface

Wide range of question types and customization options

Robust data analysis and reporting tools

Seamless integration with popular apps and platforms

Affordable pricing options for different business needs

Cons

Limited free plan features

Advanced features may require higher-tier subscriptions

Potential learning curve for non-technical users

Limited survey response export options in lower tiers