sevDesk vs Billings Pro

Struggling to choose between sevDesk and Billings Pro? Both products offer unique advantages, making it a tough decision.

sevDesk is a Business & Commerce solution with tags like help-desk, ticket-system, knowledge-base, email-support, slas, reporting.

It boasts features such as Ticket Management, Knowledge Base, Email Piping, SLA Management, Reporting, Multi-Brand Support, Multi-Channel Support (Email, Web, API), Role-based Access Control, REST API, Custom Fields, Notifications and pros including Open source and free, Easy to use and intuitive interface, Good feature set for a free tool, Active development community, Integrates with many other tools via API, Self-hosted, so you control the data.

On the other hand, Billings Pro is a Business & Commerce product tagged with billing, invoicing, accounting, payments, expenses, reporting.

Its standout features include Recurring invoices, Time tracking, Online payment options, Expense tracking, Customized reporting, and it shines with pros like Easy to use interface, Flexible billing and invoicing, Robust reporting, Integrates with other software, Available on multiple platforms.

Feature	sevDesk	Billings Pro
Overall Score	N/A	N/A
Primary Category	Business & Commerce	Business & Commerce

Product Overview

sevDesk

Description: sevDesk is an open-source help desk and customer support ticket system. It allows companies to provide customer support and manage inquiries through a web-based platform. Key features include ticket management, knowledge base, email piping, SLAs and reporting.

Billings Pro

Description: Billings Pro is billing and accounting software designed for small to mid-sized businesses. It allows users to easily invoice and collect payments from customers, manage expenses, and generate key financial reports. Some main features include recurring invoices, time tracking, online payment options, expense tracking, and customized reporting.

Key Features Comparison

sevDesk Features

• Ticket Management
• Knowledge Base
• Email Piping
• SLA Management
• Reporting
• Multi-Brand Support
• Multi-Channel Support (Email, Web, API)
• Role-based Access Control
• REST API
• Custom Fields
• Notifications

Billings Pro Features

• Recurring invoices
• Time tracking
• Online payment options
• Expense tracking
• Customized reporting

Pros & Cons Analysis

sevDesk

Pros

• Open source and free
• Easy to use and intuitive interface
• Good feature set for a free tool
• Active development community
• Integrates with many other tools via API
• Self-hosted, so you control the data

Cons

• Lacks some advanced features of paid tools
• Mobile app is limited
• Can be resource intensive to host yourself
• Limited native reporting capabilities

Billings Pro

Pros

• Easy to use interface
• Flexible billing and invoicing
• Robust reporting
• Integrates with other software
• Available on multiple platforms

Cons

• Can be pricey for very small businesses
• Limited support for some complex billing scenarios
• Mobile app lacks some features

Pricing Comparison

sevDesk

• Open Source

Billings Pro

• Subscription-Based