sevDesk vs Billomat

Struggling to choose between sevDesk and Billomat? Both products offer unique advantages, making it a tough decision.

sevDesk is a Business & Commerce solution with tags like help-desk, ticket-system, knowledge-base, email-support, slas, reporting.

It boasts features such as Ticket Management, Knowledge Base, Email Piping, SLA Management, Reporting, Multi-Brand Support, Multi-Channel Support (Email, Web, API), Role-based Access Control, REST API, Custom Fields, Notifications and pros including Open source and free, Easy to use and intuitive interface, Good feature set for a free tool, Active development community, Integrates with many other tools via API, Self-hosted, so you control the data.

On the other hand, Billomat is a Business & Commerce product tagged with invoicing, accounting, billing, payments, reporting.

Its standout features include Custom invoice creation, Time tracking, Recurring invoices, Payment reminders, Expense tracking, Financial reporting, Multi-user access, and it shines with pros like Cloud-based for easy accessibility, Designed for small businesses and freelancers, Comprehensive accounting and invoicing features, Integrates with various payment gateways.

To help you make an informed decision, we've compiled a comprehensive comparison of these two products, delving into their features, pros, cons, pricing, and more. Get ready to explore the nuances that set them apart and determine which one is the perfect fit for your requirements.

sevDesk

sevDesk

sevDesk is an open-source help desk and customer support ticket system. It allows companies to provide customer support and manage inquiries through a web-based platform. Key features include ticket management, knowledge base, email piping, SLAs and reporting.

Categories:
Business & Commerce Customer Service & Support
help-desk ticket-system knowledge-base email-support slas reporting

SevDesk Features

  1. Ticket Management
  2. Knowledge Base
  3. Email Piping
  4. SLA Management
  5. Reporting
  6. Multi-Brand Support
  7. Multi-Channel Support (Email, Web, API)
  8. Role-based Access Control
  9. REST API
  10. Custom Fields
  11. Notifications

Pricing

  • Open Source

Pros

Open source and free

Easy to use and intuitive interface

Good feature set for a free tool

Active development community

Integrates with many other tools via API

Self-hosted, so you control the data

Cons

Lacks some advanced features of paid tools

Mobile app is limited

Can be resource intensive to host yourself

Limited native reporting capabilities

Billomat

Billomat

Billomat is a cloud-based accounting and invoicing software designed for small businesses and freelancers. It allows users to manage invoices, expenses, quotes, accounts, contacts, and reporting. Key features include custom invoice creation, time tracking, recurring invoices, payment reminders, expense tracking, financial reporting, and multi-user access.

Categories:
Business & Commerce Accounting & Invoicing
invoicing accounting billing payments reporting

Billomat Features

  1. Custom invoice creation
  2. Time tracking
  3. Recurring invoices
  4. Payment reminders
  5. Expense tracking
  6. Financial reporting
  7. Multi-user access

Pricing

  • Subscription-Based

Pros

Cloud-based for easy accessibility

Designed for small businesses and freelancers

Comprehensive accounting and invoicing features

Integrates with various payment gateways

Cons

Limited customization options

Lacks some advanced accounting features

Mobile app functionality could be improved