sevDesk vs ERP32

Struggling to choose between sevDesk and ERP32? Both products offer unique advantages, making it a tough decision.

sevDesk is a Business & Commerce solution with tags like help-desk, ticket-system, knowledge-base, email-support, slas, reporting.

It boasts features such as Ticket Management, Knowledge Base, Email Piping, SLA Management, Reporting, Multi-Brand Support, Multi-Channel Support (Email, Web, API), Role-based Access Control, REST API, Custom Fields, Notifications and pros including Open source and free, Easy to use and intuitive interface, Good feature set for a free tool, Active development community, Integrates with many other tools via API, Self-hosted, so you control the data.

On the other hand, ERP32 is a Business & Commerce product tagged with erp, accounting, inventory-management, manufacturing, supply-chain.

Its standout features include Financial Management, Inventory Management, Manufacturing Management, Sales Management, Purchase Management, Reporting and Analytics, and it shines with pros like Integrated system for managing business processes, Scalable for small and medium businesses, Customizable workflows and reporting, Access control for data security, Cloud-based and mobile access.

To help you make an informed decision, we've compiled a comprehensive comparison of these two products, delving into their features, pros, cons, pricing, and more. Get ready to explore the nuances that set them apart and determine which one is the perfect fit for your requirements.

sevDesk

sevDesk

sevDesk is an open-source help desk and customer support ticket system. It allows companies to provide customer support and manage inquiries through a web-based platform. Key features include ticket management, knowledge base, email piping, SLAs and reporting.

Categories:
Business & Commerce Customer Service & Support
help-desk ticket-system knowledge-base email-support slas reporting

SevDesk Features

  1. Ticket Management
  2. Knowledge Base
  3. Email Piping
  4. SLA Management
  5. Reporting
  6. Multi-Brand Support
  7. Multi-Channel Support (Email, Web, API)
  8. Role-based Access Control
  9. REST API
  10. Custom Fields
  11. Notifications

Pricing

  • Open Source

Pros

Open source and free

Easy to use and intuitive interface

Good feature set for a free tool

Active development community

Integrates with many other tools via API

Self-hosted, so you control the data

Cons

Lacks some advanced features of paid tools

Mobile app is limited

Can be resource intensive to host yourself

Limited native reporting capabilities

ERP32

ERP32

ERP32 is an enterprise resource planning software suited for small and medium-sized businesses. It provides integrated management of core business processes including accounting, inventory, sales, purchasing, and manufacturing.

Categories:
Business & Commerce Enterprise Resource Planning
erp accounting inventory-management manufacturing supply-chain

ERP32 Features

  1. Financial Management
  2. Inventory Management
  3. Manufacturing Management
  4. Sales Management
  5. Purchase Management
  6. Reporting and Analytics

Pricing

  • Subscription-Based
  • Custom Pricing

Pros

Integrated system for managing business processes

Scalable for small and medium businesses

Customizable workflows and reporting

Access control for data security

Cloud-based and mobile access

Cons

Can be complex for very small businesses

Limited customization compared to larger ERPs

Requires training and change management

Upfront costs for implementation and customization