sevDesk vs Invoicera

Struggling to choose between sevDesk and Invoicera? Both products offer unique advantages, making it a tough decision.

sevDesk is a Business & Commerce solution with tags like help-desk, ticket-system, knowledge-base, email-support, slas, reporting.

It boasts features such as Ticket Management, Knowledge Base, Email Piping, SLA Management, Reporting, Multi-Brand Support, Multi-Channel Support (Email, Web, API), Role-based Access Control, REST API, Custom Fields, Notifications and pros including Open source and free, Easy to use and intuitive interface, Good feature set for a free tool, Active development community, Integrates with many other tools via API, Self-hosted, so you control the data.

On the other hand, Invoicera is a Business & Commerce product tagged with invoicing, time-tracking, expense-tracking, freelancers, consultants, accountants, small-agencies.

Its standout features include Online invoicing, Time tracking, Expense tracking, Recurring invoices, Automatic late payment reminders, Customizable invoice templates, Client portal, Reporting and analytics, Mobile apps (iOS and Android), Integrations with popular accounting software, and it shines with pros like User-friendly interface, Comprehensive features for invoicing and time/expense management, Automatic late payment reminders, Mobile apps for on-the-go access, Integrations with popular accounting software.

To help you make an informed decision, we've compiled a comprehensive comparison of these two products, delving into their features, pros, cons, pricing, and more. Get ready to explore the nuances that set them apart and determine which one is the perfect fit for your requirements.

sevDesk

sevDesk

sevDesk is an open-source help desk and customer support ticket system. It allows companies to provide customer support and manage inquiries through a web-based platform. Key features include ticket management, knowledge base, email piping, SLAs and reporting.

Categories:
Business & Commerce Customer Service & Support
help-desk ticket-system knowledge-base email-support slas reporting

SevDesk Features

  1. Ticket Management
  2. Knowledge Base
  3. Email Piping
  4. SLA Management
  5. Reporting
  6. Multi-Brand Support
  7. Multi-Channel Support (Email, Web, API)
  8. Role-based Access Control
  9. REST API
  10. Custom Fields
  11. Notifications

Pricing

  • Open Source

Pros

Open source and free

Easy to use and intuitive interface

Good feature set for a free tool

Active development community

Integrates with many other tools via API

Self-hosted, so you control the data

Cons

Lacks some advanced features of paid tools

Mobile app is limited

Can be resource intensive to host yourself

Limited native reporting capabilities

Invoicera

Invoicera

Invoicera is an online invoicing and time tracking software designed for freelancers, consultants, accountants and small agencies. It allows users to create professional invoices, track time and expenses and get paid faster.

Categories:
Business & Commerce Invoicing
invoicing time-tracking expense-tracking freelancers consultants accountants small-agencies

Invoicera Features

  1. Online invoicing
  2. Time tracking
  3. Expense tracking
  4. Recurring invoices
  5. Automatic late payment reminders
  6. Customizable invoice templates
  7. Client portal
  8. Reporting and analytics
  9. Mobile apps (iOS and Android)
  10. Integrations with popular accounting software

Pricing

  • Free
  • Freemium
  • Subscription-Based

Pros

User-friendly interface

Comprehensive features for invoicing and time/expense management

Automatic late payment reminders

Mobile apps for on-the-go access

Integrations with popular accounting software

Cons

Limited customization options for invoices

No multi-currency support

No project management features

Limited free plan with limited features